How to Build Your First GoHighLevel Community (Full Tutorial) 2025

Brief Summary

This video provides a comprehensive tutorial on building and managing a GoHighLevel community. It covers everything from setting up a custom domain and creating channels to managing members, automating rewards, and scheduling posts. The video also highlights the importance of understanding the difference between the community course area and the regular course area within GoHighLevel.

  • Setting up a custom domain for branding.
  • Creating channels for organised discussions.
  • Automating rewards based on member activity.
  • Scheduling posts for consistent engagement.

Setup Domain

To begin, it's important to set up a personalised domain for your community. This can be done by navigating to the client portal, then settings, and finally domain setup. You can either modify the existing domain provided by GoHighLevel or create a subdomain for a more personalised touch. Remember that you cannot use your main domain; instead, opt for a subdomain like "portal.yourdomain.com". After entering your desired subdomain, you'll need to add a CNAME record to your domain provider, with the host being your chosen subdomain and the required value provided by GoHighLevel.

Setup Community

To create a community, navigate to the community section within GoHighLevel. Click on "Create Group" and fill in the necessary details such as the community name, URL, and description. You can use tools like ChatGPT to generate a short description if needed. Additionally, you can add a favicon and cover image to enhance the visual appeal of your community. Once you've entered all the information, click "Create Group" to set up your community portal.

Coaching Calls: Be One of our VIPs!

The video takes a quick break to promote a VIP coaching programme that offers personalised support and resources for GoHighLevel users. This includes access to office hours, a VIP group for one-on-one assistance, a frontal brick system, a mini-course, guides, and an SOP library.

Create Channels

Once inside your community, you can create channels to organise discussions and provide specific areas for different topics. Examples include "Announcements," "New Videos," "VIP Members," and "SOPs." To create a channel, simply click on the "Create Channel" button and enter the channel name and description. You can also make channels private if needed. Organising channels helps users navigate the community and find relevant information easily.

Add Course

In the learning section, you can add courses that you want your community members to have access to. If you already have courses in GoHighLevel, you can add them here. It's important to understand the difference between the community course area and the regular course area in GoHighLevel. The community course area is specific to the community, while the regular course area contains all the courses you've ever bought or created. You can also set up paid courses within the community, allowing members to purchase additional content.

Manage Members

The members section allows you to manage your community members and control who has admin access. You can add existing users as admins or contributors. The members section also shows pending requests to join the community. You can ban members if necessary, with the option to remove all their content. The video also mentions Go Collab, an app where you can publicly advertise your community after reaching a certain number of members.

Events

The events feature allows you to schedule and promote events within your community. You can set up recurring events like office hours, specify the location (e.g., Zoom), and provide a description. You can also set reminders for members and even make events paid. The events will be displayed in the community, and members will receive notifications before the event starts.

Leaderboard

The leaderboard feature allows you to reward members based on their activity and engagement. There are nine levels in total, and you can rename them to fit your community's theme. You can also set up rewards for reaching certain levels, encouraging members to participate and contribute to the community.

About Section

In the about section, you can add a video and description to provide more information about your community. You can use a YouTube video to introduce the community and explain its purpose. The description should give new members an overview of what the community is about and what they can expect to gain from it.

Settings

The settings area allows you to customise various aspects of your community. You can change the branding, logos, and images. The theme settings allow you to choose between light and dark themes, as well as customise the primary and secondary colours. You can also add membership questions to gather information from new members when they request access to the group. Gamification and rewards settings allow you to set up levels and rewards for member participation. The links section allows you to add important links, such as an upgrade link for VIP access.

Chat With Members

The chat feature allows you to communicate directly with community members.

Discussion Area

In the discussion area, you can create posts and pin them to specific channels. This allows you to highlight important information and guide new members through the first steps. You can also move posts between channels to keep the content organised. Members can like and comment on posts, earning points for their participation.

Manage Your Account

The account management area allows users to manage their profile, account settings, social media links, and community chats.

How Members Join the Community

There are several ways for members to join your community.

Build a Workflow

You can create workflows to automate the process of granting access to the community. This can be triggered by a tag being added to a contact, a form being submitted, or a payment being received. When setting up workflows that grant access to both a course and the community, it's recommended to add a delay of at least three minutes before granting community access to ensure the course information is sent out first. You can customise the emails that are sent to new members by going to the client portal settings and editing the email templates.

Rewards Workflow

You can reward members for filling out forms by granting them community group leaderboard points. The number of points earned determines their level on the leaderboard. You can also set up workflows to reward members when they reach certain levels, such as giving them access to a free course or lead magnet.

Upgrade Workflow

For communities with VIP areas, you can create a workflow that grants access to a private channel when a member pays for a VIP offer. You can also set up a revoke subscription workflow that automatically revokes group access if a member cancels their subscription.

Automate Posts

You can automate posts within your community by using the social planner in GoHighLevel. This allows you to schedule posts in advance for different channels. You can also automate reminders for events like office hours. This feature helps you maintain a consistent presence in your community without having to manually post every day.

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Transcript

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0:00 today we're going to do a full tutorial on how to create a go high level Community we're going to show you all of our tips and tricks that we've learned over the last several years into making communities absolutely successful and more importantly how to create them the right way so stay tuned and build along with us so unless you've been sleeping under a rock communities have been in the absolute rise over the last two years communities are now the new source of Truth for a lot of companies and more importantly a lot of people that are selling courses selling products or just try and create kind of an influencing space in whatever Niche they're in now what's crazy about communities is that because they're becoming a new source of truth there's a lot of money being invested by a lot of different softwares in a community space inside of whatever software they have so for instance we got school on the rise we have Mighty networks we have high level and in my opinion high level is definitely knocking it out of the park because of

0:45 the simple fact that they're listening to our feedback has the users and they're improving it constantly now what I'm going to do is go over how to create one of these communities from scratch to make it easy for you so you can get your community up and coming right so the first thing we're going to do as always is go over to our software right our high level and I'm going to go over to left- hand side now on the left- hand side you're going to see sites and memberships I want to make sure you go to memberships inside of memberships this is where things are going to get a little complex right at the beginning you're going to notice a top menu bar right up here now the first thing you want to do for your community is get a personalized domain now I don't want to over complicate this but it is significantly easy the first thing you'll do is you're going to go to client portal you're going to go to settings and then in settings you're going to go to domain setup inside of domain setup you're going to notice that they have already kind of give you a

1:31 community like kind of domain that is got this weird kind of like numbers and letters and everything else in it and honestly I don't think that's on brand it's not something I want to use so what I'm going to do is I'm going to come back over here and what I'll do is I'll come here and one I can change the name up here to make it super easy so if I come in here and I just kind of put automated marketer and you're going to also notice the second I do that hit update domain it will actually update that domain and at least now if I want to use that one and I want to put my main domain you'll know that it'll go to the same one that I just literally created now if I wanted to make it even more personal and actually make it for my domain you're going to notice that there's going to be an empty space if you haven't done it yet inside of here that allows you to basically put whatever domain you want in here now the way you have to do it though is for anybody that's been watching our domain

2:16 setup videos and everything else is understanding that there is a domain and there is a subdomain you cannot use your main domain so make believe my main domain is doo.com right and that's where I'm setting all my traffic my website and everything else is built on there I can't use that one so what I have to do is I have to use a different domain and in a different domain all we have to do is something called a subdomain a subdomain is something like portal dot the second I put something in front of my domain this becomes now a subdomain and that's what I want to leverage inside of here so if I come in here and I do that and I hit continue you're going to notice that it's going to ask and it's basically telling me it's setting up the domain and eventually it's going to ask me to add the record now because I have this in a different format and it doesn't see it I would would have to basically go into my domain software and add this now I'm not

3:03 going to go over this to kind of keep this video short because this is going to be a little bit of a longer video but just follow any our domain setups where you add records and all you got to do is add a record to your domain provider it's going to be a cname record the host is going to be the portal or whatever word you selected to be the subdomain and then you're going to have a required value that you're going to use all right now that I've set up my personal domain I'm going to get right into creating the community now you notice that I was in Clon portal the next thing I'm going to go to is community if I type in community you're going to notice I already have some groups here just because we were trying this and we've done a bunch of demonstrations but now what we're going to do is I'm going to go over to the right hand side I'm going to hit create group and you're going to notice that I come to the screen in the create group screen hey we want to interrupt this video for a quick little minutes is just let you know that I hope you're enjoying this video we want to

3:48 thank you for being here but more importantly we're hoping that this content helps you do whatever you're trying to do inside a high level we also want to let you know that you have options to get additional help we offer a 197 a month VIP coaching program that includes 4 days of office hours first come first serve with Andy or myself where we go in and we answer any of your questions that you might have live with a group setting for other people that are also working in high level we also have a VIP group where we answer questions directly one-on-one with anybody posting in that group to give you the absolute best support it also comes with a bunch of other features including our frontal brick system our little mini course and more importantly a couple guides that will help you through this and also including our sop library that we use for pretty much everything inside of our agency so thank you for this quick little minute but more importantly L go back to the video get whatever you need and if you have any questions that we can answer inside the video just drop a comment on the

4:34 video and we'll make sure to answer whenever we get a chance and now back to the show now what I'm going to do is I'm going to do a name for my community right we're going to do automated marketer and I'm going to call it or actually you know what let's just do marketing Tech Pros for a new program that's coming out soon marketing Tech Pros all right I'm going to copy this and it's asking me to basically uh no special characters allow which means spaces so I'm just going to do that and basically I have have now the name I have the group URL and I have a group description now for again group descriptions you guys know by now that I don't write so I'll just go to chat GTP and I have a marketing Tech professional uh space Already There It Is Awesome it just came all up and then what I'm going to do is I'm just going to do please create a short description for a group

5:21 or for Community all right regarding people that enter this course and I'm just going to give it a landing page on chat GTP to make it super easy just so then again you'll show how I do it in here and what's crazy is it's going to give me how much characters I'm allowed 150 that's going to be really short I'm going to say only 150 characters all right something like that and again I'm just showing you how I do it just to make it super easy and I'm going to copy this here and now I got a little short description 148 characters that's going to make it work right now the favicon is going to be when they log in they're going to see this little tiny thing up here I'm just going to use one that I have on hand again we'll get into a little bit more bigger builds but again I'm just doing it for you guys just to make it super easy easy cover image I'll use like one of my uh YouTube video kind of highlights in here this one's always fun and then the logo again I would have

6:07 to have a 200 x 200 but honestly I'm just going to make it super easy and I'm just going to put the same favicon one directly in here so then we kind of understand how it is and by the way you can change these as any given time so there's no pressure so again just a little bit of a recap I went into group I clicked on groups there was a big blue button that's a create group I created a group I gave it a name I gave it a URL I gave it a little description and then I wanted to add it a little favicon and I was going to create a little you know like file to use as kind of like the you'll see it in a second when we get into the group and then another little kind of logo afterwards right and then once I'm done here I'm going to hit create group and you're going to notice that it immediately creates a portal it's going to make me sign in I'm already a person in there and then boom there you go I have my marketing Tech professionals and I'm inside my

6:53 community now we're going to kind of navigate and build at the same time because this is the way you should be doing it so for instance in here you're going to notice on the left hand side I have all the groups that I'm part of that will show up as long as they're in go collab or other highlevel instances I have channels that I can create right now I only have home and announcements and I recommend you do create a bunch of channels it helps kind of users kind of know where they got to go and honestly every time we've build a really good positive Community we have different channels for people to go to different places and so forth and so on so for instance here we have announcements we'll do like new videos and there'll be uh new lesson videos all right and then then here we'll just have like a little cloud or something just to make it super easy again it only has those counters in there all right we're going to have one that's going to called VIP members and

7:39 I'm going to show you what I mean by that because this is where you're going to monetize I'm going to show you how to do it special channel for VIPs like maybe they want an upgrade when they buy your program and then here we're just going to put a little Champion sign and we're going to make this channel private notice that it has this make the channel private here and I'm going to hit create channel and then I'm going to add another channel that will be something like you know uh we have announcements we have that Sops maybe and Sops for lessons and tasks all right and then we're going to come in here and we'll do like a little briefcase or something yep little briefcase works for me and again that's going to be a private Channel and we have it all all set in here and notice I can move it right in here so I'll put the Sops and the new videos all in here right after the announcements and I've added all the channels I want you can add as many channels as you want the only thing I would recommend is

8:24 don't go too far because people have to scroll down and when they're looking at on mobile it might be a big pain in the butt right so but it has enough where you have it and it's really easy to kind of understand now in here you're going to have learning members events leaderboard and about in learning you're going to come to learning if you already have courses that you want these members to have you would go ahead and add those courses so for instance here if I had this domain C course they've already bought it but I would add it in here also because I want to make sure that everybody who's a member of this will only be people that have actually paid for a certain course or courses and I would want to make sure that they have access to their individual course or to the course if it's one big course right now if I wanted to make it specific where if you bought a certain thing even though you got out of community you didn't have a course I will leave thei and I would add this in the course area

9:10 now this is the course area for communities it is a different course area than a person actually going into high levels course area I know that sounds so super confusing but let me show you what I mean if I add a course in here right I'm just going to add the am course and I'm going to make it free because anybody that's in here should have this one for free let's make believe you had bought a separate course understand that high level course area is in a different place I click on the nine dots and I go to courses and now look I'm in all my courses that I've ever bought with this person and if I want to go back to the community click on here and I go back to communities understand that the way the course area works is it's pulling this course that I just added from the course area if there's other course area that belong technically only to me it will only show

9:57 up in the course area and not in here because this is two separate areas think of this as the community course area and think of this as the regular course area that you would just be sending your courses out to without any communities and so forth make sure you understand the difference it's a big source of confusion for everybody that's building these that they don't understand that it's two separate areas so you have your community course area and then you have your course area which is where you have all the rest of your courses in there all right and if people are like well what if I want people to buy other courses in here here well if that's the case in community you can come in here if I go to learning and I add a course and if they don't have the course right let's make believe this go high level course I can make it where they pay a onetime fee of you know $57 or something

10:43 like that right and I can make trials in there I can make zero I can also make it reoccurring I don't know if it'll let me add it yeah it's not going to let me add it because I don't have a payment integration but that's the way it would be in here if you had to add a payment integration in here and payment Integrations you're just adding stripe PayPal whatever it is that you're collecting payments on all right so I would add my courses that are specific to the community that I want my community members to have I would have paid courses that they would have access to if they paid and I'm going to show you later on how we can reward members based on different things that's going to allow the member to get access to the course based on them participating filling out forms surveys making calendar appointments completing lessons inside of a course that's going to award them points that they can basically activate and go through but I'll go into that a little bit later on but again here's your course area so you have your discussion which we have the channels we

11:29 have our learning now we're getting into members this is where you're going to see all your members and control who's admin now the way you control admin is you got to make sure that the individuals first is inside the software and then once they're inside the community area and the software you would add them as an admin by going in there physically and adding in them as an admin contributors are people that have basically who are contributing the camp they can also be people that you give a little bit of higher access to and that's what's there you can see how many people are requesting especially if this thing is on go collab where basically after you have more than 10 members you can publicly advertise this on the go collab app if I type in go collab all right if I go in here click on here and you're going to see a whole bunch of other communities that are listed in here that people can have but just know that this exists but the only

12:15 way you can get on here is you have to have members in here right so once I'm in here right and I have all that in there I can see it now for band band is anytime you ban a member you can come in here click on ban once you ban the actual member what will happen is you can actually have the opportunity of removing all their content when you ban them because sometimes you know those people are you know just doing bad things in there and you want to make sure remove everything regarding them then you keep them banned so if they try to rejoin the community it won't allow them to do so on events this is the coolest feature I've seen in a long time they believe I wanted to add office hours that are going to happen you know every let's say every Tuesday at 1 p.m. right eastern time this will be a reoccurring event and it never ends and the location is going to be like Zoom address and then I'll provide the zoom link right here here you know it be like

13:00 something like Zoom do you know.com with a bunch of numbers on it blah blah blah whatever it is right and I would have a little description office hours all right and then High location from non attendees that just means like people that are not in your group you don't want to see it which again they really shouldn't see it but again I want everybody see it so everybody can you know attend it I put in a little image here are the guidelines for the image and then what I can do is I can remind all members one day before if I just go ahead and select this and then I hit next right and if I also want to make it a paid event I totally can when I hit next I can make this paid again you have to have a payment processor connected this is a test account so we don't have one and then I can basically come in here and create an event and notice boom it did it every day because I said it's every day and I can come back now if I come in here and I want to delete it I can just delete all events and notice

13:46 that I can come in here really cool because one it announces to the all the people that are in your community that it's happening one day before the event it'll show all the upcoming and the past events that you had and you can plan out your month and year and so forth and so on leaderboard this is probably one of the coolest features out there school's done a really good job of doing this where basically you can reward People based on their levels and there's nine levels Al together and what's actually really cool you can actually rename the levels to make it super easy for people to kind of identify so we know one person that actually made it belt colors based on their the way they were participating and it make it really easy to reward customers based on that and I'm going to show you how to do that a little bit later on in the about section you can put a little video in here actually put in a YouTube video in here if you have like a YouTube video that you want people to watch you can add a link and then it will just be in the about section that people can watch and

14:32 you can write a description about the group so again I go to chat GTP and I would say something like give me a thousand word about us based on this you know something like that and obviously you know you would go back and change it to make it your own but you guys get the drift come back over here go to the about X section drop this in here if I want to drop a video go to my YouTube channel right you know share grab the link I'm get I'm trying to give you everything guys so you guys get it so again this might be a little longer than expected and you can actually add multiple videos so people can watch pretty darn cool right it's starting to look really really nice you also have the search function by the way which a lot of people are annoying so if you want to search a certain post or you're doing whatever you need to like as far as finding where things are the search is really really good now after this what I want you also do is understand that you have a settings area the

15:17 settings area is huge because this is where if you want to customize something that wasn't customized before or you made a mistake you have the ability of coming back in here and correcting all this you can add subscriptions you can fix on your branding if you want to change the logos or the images the theme this is so freaking cool you can come in here and choose light and dark all right I can go to light theme now and I can come in here and I can choose different colors but what I can also do is create a custom Theme by coming in here and clicking whatever primary secondary colors and all that and even create a gring if I so choose right so for instance for now I'm just going to leave it as white and I'm going to hit save and it automatically confirms and it changes it all together membership questions you guys have heard this you can create a couple questions that you want members to ask in order for know just make sure you get some information on them so you can go ahead and you can hit add a question and you can come back

16:03 again to chat GTP I like doing this all just make it super easy one question I can ask incoming community members I look I didn't even spell that right that's amazing what's your biggest goal and challenge in marketing technology fantastic I can come in here and now what I'll do is I'll come in here go back to our portal here and then this is the question that I asked I hit save you only have 150 questions but now people get asked this the second they join in add membership questions when they are requesting access to the group now the thing if everybody ask is where are these questions these questions will actually be in the contact field and no we cannot have right or wrong answers in here just yet there's no way of really collecting and automating this so just be aware of that gamification and rewards this is where you're going to set certain levels again instead of calling level one maybe you can call it white belt maybe you want to call it you know platinum gold membership and go

16:50 down to you know whatever colors you want when it comes to rewards you can start setting rewards in here like I can put 10% off next course part participate and get a coupon or achieve level one achieve level one and get a coupon I'm going to show you how to set this up and then I'm going to go ahead and hit save and I'll show you how you access this rewards in there this is more just letting people know that there's rewards available it doesn't really do anything the automations are going to do this whole entire part links this is pretty cool so make believe I wanted people to upgrade to the VIP to get special access to the channel they might not see the channel but I want them to upgrade to VIP and then come over here and then create a link you know it would be like I'm just going to put google.com but it would be like an actual link and what's cool is if you look over to the right hand side you're going to notice that

17:36 when I add this link and I hit save it's going to automatically add it here and I'll show you where it is report a content if anybody's reporting any content regarding any kind of member stuff that people shouldn't be doing they'll all go in here and then you can make decisions about it and then Discovery is if you want to be discovered after 10 members inside the go cab which is that app that I'm mentioning right now all right so we're going to go ahead and hit save and all the group details are all good and remember I made that link look at that isn't that a nice link and people will come in here click on that and then all of a sudden they'll be able to see the VIP members because I'm charging like let's say 20 bucks worth or whatever it is right and again I'll show you how to do that in a second we have all this the other thing is we also have a chat you can chat with any group members that are also in here to make it super easy and what's really cool about it is let me show you some of the stuff that you can do in the discussion area so for instance if I wanted to have like

18:22 welcome to the group here are the first steps and then we're going to say please create a welcome come post with First Steps all right just making it super easy I'm just trying to give you guys the easy button on this you know I'll come in here control C and then I'm going to post it in announcements originally okay and I'm going to hit publish posts and what's cool is once I publish a post I can pin it I can edit it I can move it to a certain Channel and I can even copy the link to it so I'm going to pin it so it shows up here and if I wanted to add another Channel let's say first steps start here all right and maybe um I don't know we'll do like a little pin right there I hit that I'll make that where it's the first steps and watch if I made a post inside of here remember I can click the three little dots and guess what I can do I

19:07 can move the post to a specific Channel and put it into First Steps move it and now first steps will have that but announcements will not you see that so and you can pin a bunch of them and here I would want to pin to this channel because again this is going to be the first steps I want to follow and you can do that now there's no way of moving them back and forth so if you create another pin post this does go to the right but there is a request to have that updated so just understand that that is updating up here is where you're going to see all the information of everything that's been done who's posted what's happening any unread comments or things that you want whenever you post a comment you can come in here and look you can add a gif you can add an image you can add a video you can add a link an attachment an emoji and write whatever comment hey there and people can like it and then as you keep participating it is a point per participation and there's a whole bunch

19:54 of levels that you can see on there I'll show you where those things are too so you can see it I can like the post all right I can like my own post and then on top of here the last thing is you have where you manage your account and these are the preferences for the user here's all the profile here's the account and the login that I have here's all the social media if I want to add it any certificates that I hold and any Community chats that I'm part of all right so and if I want to block a particular user again this is where all that would be listed I'm going to go back to the home area home area by the way this is the new portal that's been introduced and notice that I have all my groups up here and it goes to the first group group that I'm part of and then if I want to go to other groups I can navigate through here again this is what it currently is now but understand that this thing is constantly innovating so for us it's going to be really important

20:40 again I have the personal this is my my personal preference of switching to dark mode and light mode it does not change the format just the light and dark mode has you see fit up here now that's all the basics in here pretty easy to create but you're like how the heck do I get members in there let's go over that right so you have all this and I'm going to show you three different ways that people can can enter into your group or into your community right so what I'm going to do is I'm going to come over here I'm going to create a folder and I'm going to go 0b and I'm going to be marketing Tech Pro communities all right and we're going to go right into automations and workflows again I'm in automations I came in here and I went to create a folder and then I went right to once I create a folder inside the folder and I'm going to create a workflow now the cool part about the communities inside a high level versus you going to a school or something else is you

21:26 basically control how people come in all side here so for instance if I wanted to do where again let's just also label this I'm going to do marketing Tech professionals MTP 01 Community registration okay I can have a multitude of different ways if somebody gets a tag so I can do a contact tag and I can put a new tag added and I'll make a tag now so MTP community so if somebody gets this tag be add it to the community that's step one right so I'm going to do the community tag step two maybe they got to fill out a form which is what I recommend have them fill out of form especially if you're doing like a free community so at least you have their email their whatever else you want to do to get them in there like email phone number whatever else you want to collect so I can do a form submitted or a survey submitted I would go and create a form Community am access I'll show you what that looks like in a second so this is

22:13 going to be Community form and they can also be added to the community if they pay for anything so make believe if they bought the domain certification product or one of my courses I immediately add them to the community so if I come in here they're going to get access to the community if they buy something so I can do payment received come in here select Global product is and select an actual whatever we're just going to do am course all right and if the payment is successful I want them get access to the course all right so very very important in here now that they come in here the only thing I really honestly have to do because all the emails that go out to the customer are pre-templated you can actually create your own and I'm going to show you where to update that next but in here all I have to do is hit Grant access group access and then marketing Tech pros and they get immediate access access to the group and

22:59 I'm going to show you what emails are going to go out with this right so I'm going to come in here I'm going to make that save so anytime any of these three actions happen they can get access to my community they can fill out a form if I want to make it free they can pay me money if I want to make it paid or it's like a bonus if they buy a certain course or individually I can give them tags and I can put this in any automation that if they get a tag I can just drop them into here or you can do the grant access in here on any automation that you already had preset so for instance I have a bunch of course ones in here right so if I hit the back button and I go to let's say you know they purchased a course and when they purchase this course on top of getting the course access I can wait three minutes and Grant them group access the reason why I do that is is because I want to make sure that the course

23:44 information goes out first because if not they're going to get a link and it's going to create an issue so honestly I would actually almost make it like five minutes for them to get Community Access because if not it Just creates a big mess all right just trust me from experience I don't know if there's a delay in the system or they until they figure it out but if you are going to do it in a very big purchase workflow or another workflow and you're granting access to a course make sure that you wait at least three minutes before that happens all right now I have my automation right I did my little Community automation it's right here of wherever they came in to get access but I want to customize the emails so then one they don't look really super cheesy and two I want to make sure it has like my logo my brand what I can do is I can go back to memberships I'm going to go to the client portal I'm going to go to settings and in settings I'm going to go to email settings and again if you want

24:30 to cuss these emails you can the only one I would not mess with is the welcome one let that be handled by the actual regular one because it has a magically in there and right now for communities it's a little kind of wacky so just do it in there but if you wanted to change any of these other ones what you would do is you see how it has a default template you would click on the default template and you would change it if you don't want to change it leave it alone but if you wanted to change it let's make believe it was new comment on post you can come in here and again it's going to be limited on what you can do so just be aware so I'm going to go to templates and I have one that says communities not the welcome one because like I said you want to leave that alone so we'll just say communities new post and what you could do is you can come in here there is a new for and then come over here go all the way down to client portal go to communities and let's see

25:17 it doesn't even have it right so these are only the things that we have you would have different things that are triggered on there but as you can see it doesn't have the new post or anything else so honestly you can't even really do that many templates in there so it's going to be limited but if you wanted to find the values and try to change them you can mess around with it but just understand there a lot of like values missing so it doesn't even make any sense so we're going to have to really stick with the default and they they give us more options in those templates or else it's going to kind of be useless all right but at least now you know where you have to search for it and when they come up with new values where it's going to be so right after that right we created an automation let's talk about rewarding People based on what they do so make believe I wanted to basically reward people every time they filled out a form right so what I can do is I can come over here and I'm going to do start from scratch and I'm going to come all

26:03 the way over here where it's going to be MTP 02 reward members for let's say filling out a form and it would be a special form right so what I can do is I can do where it's form submitted right and this time it would be like a separate form maybe they filled out a form for a free lead magnet maybe an assessment maybe a checklist whatever it is maybe they're handing something in and what I can do is come over here got to actually search for it so if you go all the way down it's in the community area where it's going to be Grant Community Group leaderboard points and then I'm going to go to marketing Tech Pros I would say it's going to be 10 points and I'm going to hit save action and you're like well wait a second how do the levels get controlled if you go to go high level support and you go communities and you come in here there's a cool little page that actually shows you uh rewards yeah points Badges and

26:50 leaderboards it tells you how much points is for which so the levels this is how many points they earn and basically they earn they earn turn it one like equals one point for the post or comment of the author and anytime they get additional points if they make comments and so forth and so on but this is how the points are controlled so if I gave him 10 points they would automatically be upgraded to level two so that's something you have and again it's the gameification in the points as you can do it when you're inside here right now wait a second I still got to reward them right what if they hit level two and I want to give them like the free course or give them a free lead Magnet or whatever I can come in here and I could create start from scratch and basically you can create a reward system all right so let's do Mt z03 reward for level two all right come in

27:36 here and then all of a sudden go into this area here and instead of the rewards like we did in the last one we want to come in here and Community member level changed it now is level two in the marketing Tech Pros so I put group is marketing Tech Pros like I mentioned level is number two I had save trigger and now I can basically give him a course access to a free lead magnet so if I come in here and I can do grants group access course grants offer and I can do it where they now get the test offer for free just an example right so you can have different ones for level three maybe they got a text message saying hey congratulations you earned 10% coupon and you give them a coupon code or you can do it where you know basically they get a one-on-one with you if they get like level nine and again really cool because it asks people every time to participate like comment or

28:22 whatever else they're get the participations go really high and then you can start rewarding People based on their participation levels which makes your group even better than you had it before just some basic things that you can do in here that you can create a very cool in here you can have one for each level you can give rewards for anything else and you can also have a revoke process where if they come in here and you want a revoke access based on a tag based on subscription expiring you can actually do that so again we're going to come in here we're going to start from scratch and I'm going to have the MTP roke okay and then mtps in here so if they come in here and let's just say uh description Global status is a particular product and status is cancelled I could come in here revoke group access and then it's marketing

29:08 Tech Pros I can also do it if you have a tag and I can say a tag is canceled tag added maybe it's MTP canell boom automatically revoke them from the group and I can even revoke course access to so if you type in revoke notice I have course revoke offer and I can do it for the test offer too and any other courses that I can see fit right so there's your revoke what about if you have a special VIP area that if they give you money for the VIP that they get access to the channel this is really cool check this out so now you select the recipe you start from scratch and you're going to do you know again VIP upgrade MTP let's follow the same name in convention mt05 VIP upgrade and you come in here hit the little plus sign right in there and then you're going to go over and you're going

29:53 to do where again they're going to give you a payment so payment received all right make believe they buy a specific product and it's like the VIP offer for instance I think we have VI private Channel access even better payment is successful okay and then look at this you can come in here and if you scroll all down to the community section again Grant private Channel access MTP Pros private Channel VIP members now your VIPs have that and again if somebody stops paying VIP you can create that revoke subscription where again they cancel the subscription it automatically revokes group access to make things kind of flow really really nicely now on top of that there's other cool things that you can do so for instance if I wanted everybody to see this message I can do at and you have a specific member if I want to respond back to them or everyone

30:40 and notifying the channel when I do that everybody in my channel because of the email settings that I have for the communities will get this message saying that there's a new post that you've been mentioned on and now you can have this very interactive way that any time you have a new update they automatically get this super relevant but it's really really cool for you guys to try out yeah the feature I wanted to show you is that if you go over to the left-and side and let's make believe you want to create some posts and you want to automate all this so you don't have to like constantly be posting on a certain day and time and you just want to preload all your posts or have them scheduled the cool thing about it is again from doing it in here you can go over to your marketing and you can go to your social planner and notice you now can connect the community so if I hit connect community and I connect marketing Pros all right I can come in here into the social planner here's it all get started

31:26 I can come in here hit new post create new post I could select the account or the marketing Tech Pros in announcements and notice it gives me all the steps make me in announcements and I legitimately can create a different post and all the features that were in there before are in here and not only can I do this in here I can do this for any channels and then I can also do it where I'm doing it for you know a year couple months whatever it is I can automate this post and save it for later I can even schedule it right down here schedule post now send for approval schedule recone posts like all of a sudden I just want to remind everybody that the office hours is about to start so you can legitimately do this all inside of the marketing area and even automate a lot of your social media posts maybe in a weekend get all your process up for every single month but just know that this is exist really cool feature they just add it and honestly if

32:12 you can see through all this you get more than 10 members you can advertise your groups look how crazy this is growing you have a bunch of stuff in here so it makes it super super easy for anybody to join and then there's other little things you can do inside your community you can have events you can have all these things that are going to make your community pretty active but this is like legit the start to finish of how to create the group how to automate it how to add all these crazy little features that you can add how to add private channels courses and so on so I hope you found this useful and I'll see you in the next one [Music]

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