¿DIFICULTADES CON LA PLATAFORMA DE LA EDD? LOS TÉCNICOS DE ADP RESPONDEN TUS DUDAS.

¿DIFICULTADES CON LA PLATAFORMA DE LA EDD? LOS TÉCNICOS DE ADP RESPONDEN TUS DUDAS.

Brief Summary

This YouTube video features a discussion on the difficulties teachers in the Dominican Republic have faced during the registration and evaluation process for their positions. Two technical support engineers, Angelvi Rodríguez and Víctor Rosario, who have been assisting teachers with these issues, share common problems and solutions. The main issues include password recovery, dealing with "invalid data" errors, and addressing specific cases like teachers in labor schools or those with private center codes. The engineers provide guidance on how teachers can resolve these issues themselves and explain how the ADP (Asociación Dominicana de Profesores) is working with the Ministry of Education to address systemic problems.

  • Password recovery through the autogestión process.
  • Addressing "invalid data" errors by providing specific information to the support team.
  • Resolving issues for teachers in specific situations, such as those in labor schools or with private center codes.

Introduction

The program "La Voz del Sen" addresses the difficulties faced by teachers in the Dominican Republic during the registration and evaluation process. The host introduces two technical support engineers, Angelvi Rodríguez and Víctor Rosario, who have been assisting teachers with these issues. The aim is to provide guidance and solutions to teachers who are facing problems with the registration and evaluation process.

Password Restoration

One of the most common issues teachers face is password restoration. The Ministry of Education has enabled an autogestión process for teachers to recover their email and password. Teachers need to enter "maestra" followed by the last six digits of their ID in the first box. They should not indicate that they forgot their password but continue with the "maestra" password to access a triple login where they can set a new password. The process involves entering the temporary password (maestra + last six digits of ID) three times in different steps, including validating their phone number and copying the email address displayed.

Addressing Registration Issues and Induction Requirements

Some teachers are unable to register because the system indicates they haven't completed a year since their induction. The ADP is compiling a list of these teachers to advocate for their inclusion in the evaluation process, arguing that those with a year of probation and induction should be eligible. Teachers encountering "invalid data" errors should provide their full name, ID, regional and district codes, phone number, and school code to the support team for assistance.

Specific Cases and Error Handling

The support team is addressing issues for teachers in labor schools, those with private center codes, and those in the "prepara" program who also work in educational centers. For teachers encountering "no aplica" in the form for their position or level, a specific form needs to be filled out, signed by their supervisor, and uploaded without additional evidence like photos of their ID. This form is used to validate the teacher's role and situation in the center.

Streamlining Support and Recommendations

To streamline support, it's suggested that union presidents compile lists of teachers with difficulties, including their name, school code, ID, region, district, and phone number, along with a clear description of the issue. While password issues can be resolved through the autogestión process, teachers who have repeatedly failed to access their accounts should contact the support team. The completed form for addressing issues should be sent to the support email provided by the Ministry of Education.

Final Recommendations and Support Availability

Teachers should remain patient and trust that the ADP is working to resolve their cases. The support team is available until late at night to assist teachers. Teachers encountering a message indicating their registration is not active should fill out the form to receive a response explaining the issue. The ADP is committed to ensuring that no teacher is left without evaluation opportunities.

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