Full transcript of “If I Wanted To Become a Millionaire in 2025, This Is What I'd Do [FULL BLUEPRINT]”. Click a timestamp to open the video at that moment. Need another video? Use the YouTube transcript generator.
0:01 this is the blueprint to making your first million dollar and I'm going to walk you through it step by step even if you're starting with your first dollar so there's three levels in the blueprint and level one is fundamentals and it starts with who you are and the reason we start with who you are is because you are the foundation of everything that you want to have and so there's a thing of me and the building blocks of who you are are first the knowledge that you have the things you know about second the skills you know how to do third the motivation to actually do them and fourth the environment to make it easy so the first pillar of this is knowledge in order to become a millionaire the first thing we have to do is know what a millionaire even is to begin with a millionaire means that you have over $1
0:48 million in investable assets liquid minus your house so your primary residence is actually excluded from this now I'll give you a fun fact that you probably don't know one out of nine Americans is a millionaire and the thing that separates the people who are the millionaires from everybody else is what they know exists and if you're like who are you to even say this uh my name is Alex rosi I own acis.com our portfolio of companies deser over $250 million a year and since 2016 every single business I've ever started has gone to over $10 million a year and we have three companies that are worth over $100 million plus so the reason that rich kids for example have an advantage over poor kids kids is because rich kids have parents who tell them about
1:35 opportunities that exist that get better Returns on their time if you don't know private Equity exists you sure as hell aren't going to get into it if you don't know that you can become an investment banker and sell companies worth hundreds of million dollars and get percentages of companies that you didn't even found and take on no risk then you're not going to pursue it and so I make these videos so that you can know things that you might not naturally have around you or anyone in your surrounding area who knows that these things exist and to give you some context I was 22 when I started this journey and ultimately quit my job before I ended up starting my first business when I did go to quit my job I emailed a bunch of different gym owners cuz I figured I wanted to get into fitness cuz it was something I was into and only one of them got back to me and that gym owner was a business owner and he was making money and so I moved
2:22 out to California I changed my environment so that I could be around this guy and this guy helped me learn the ropes and taught me about my first business which opening a gym and it was only after learning and paying for Consulting for a gym business that I didn't have that I felt comfortable enough to begin on my own so the second component of knowing who you are are the skills you have these are the things that you do and so what can be really deceiving about this is people say hey I want to be confident I want to be charismatic I want to be good on camera but they make it seem as though it's a trait so a trait isn't a real thing what it really is is a Bund bundle of skills so let's say if you wanted to learn the skill of sales and so underneath of sales we may have being able to actively
3:09 listen being able to repeat back what someone says nodding and keeping eye contact being able to shake a hand firmly walking into a room and be able to project your voice being able to have reason to arguments with someone if they have some fallacy that they believe that you can help them overcome all of these are subskills that if someone exhibits all of them someone say he's a good salesman now if you have this first level skill you can usually become a millionaire literally with just that but then fundamentally if you want to level up you can learn marketing and marketing is basically sales done one to many and so all the things that you learn how to do one-on-one you start projecting to large amounts of people and so this is just sales at scale and so underneath of
3:55 marketing you would also have to understand media so like where your communication is happening you'd want to understand headlines uh because that's going to be the first line of communication you'd probably have to learn something about web pages and you'd have to learn conversion right these are all subskills underneath of marketing that would make you a good marketer now if you know sales and marketing then you know acquisition because that means that you can completely acquire customers and so each of these skills stacks on top of one another and makes all of the skills retroactively more valuable so the more you learn the better you get the better you get the more you get and so the path to becoming the person who can make the first million is predicated on the knowledge
4:41 you have about the world so that you pursue the right path to get the skills within and so sure it's just as hard to learn how to pack boxes in a warehouse probably as it is to learn how to do sales they take about the same amount of time to learn this one just has significantly higher returns and so this is where the knowledge shows you where to orient your effort so you get the highest returns back on the skills you learn so now let's talk about motivation my tiny little box of motivation and so motivation fundamentally comes from deprivation it's from what you don't have that creates the action or urgency around acting in general and so for example if I'm sleepy I'm motivated to sleep if I'm hungry I'm motivated to eat and so right now if you're motivated to
5:27 become a millionaire it's because you lack a million dollars one of the easiest ways to become more motivated in money rather than physiological stuff like hunger sleep whatever is to surround yourself with people who make significantly more money now immediately you're like wait a second I don't know anybody who's a millionaire of course you don't but you may be able to create a reference group that you compare yourself to who are millionaires and so for me for example when I had my job in Baltimore which is what I left to become an entrepreneur and start my first business most people were just like this is a terrible idea why would you throw away your college Years why would you throw away this good job that you have that's steady and stable and looks good on paper and sounds good at cocktail parties and it was because I hated it and at some point I realized that basically everyone except for one guy
6:13 that I kind of knew who we talk about our entrepreneurial dreams together all of them thought this was a bad idea and so at some point this is where High agency or high self-belief has to become more important your belief about yourself has to be more important than what other people say about you and so this is a perfect segue to my second tiny little box environment and so think about your environment as friction or a lubricant on your goals and so if you want to change someone's Behavior you change their environment so let me give you a really simple example of this I can guarantee you that I can get every single person in a building to take their clothes off how could I do that I could do that by locking the doors that's one change to the environment second putting them all together in one room second change to the environment third cranking the heat until it's 200° eventually everyone would strip down
6:59 because it would be so hot in there and so you are that little rat in the experiment and you want to create the Box around you that lubricates the activities that you want to do and so fundamentally what you want to think about is how do I make it as easy as possible to work as hard as I can and then how do I eliminate everything else that distracts me from my goals more specifically how do I eliminate everything that distracts me from doing the stuff that gets me the skills that takes me towards my goals and so that means that it could be people it could be software it could be alcohol if you just simply put this as your filter thinking does this increase or decrease the likely that to hit my goals cut out everything that decreases the likel that hit your goals cuz sometimes that's easier to see and then all that you'll be left with is nothing and time and the
7:46 ability to learn and act I've talked about something that I call the season of know which I've entered multiple times in my career as an entrepreneur which is basically where you're not successful enough to be in the group of friends that you want to be in but you want to have a completely different lifestyle than the people you're currently with and so you basically just have to say no to everything and that means that you're saying no to the social Gatherings because you know none of those people there have the goals that you want and none of them understand what you want to do it's saying no to the distractions and no to the entertainment that you do normally because you know that that's not going to increase the likelihood that you hit your goal so for me I gave up fantasy football I gave up drinking with the boys I gave up going out I gave up really just like friend gatherings in general and so the only thing that I did was I worked and then I went home at
8:32 5:00 and then I worked from 5:00 to 9:00 and so I'd work 5:00 to 9:00 in the morning go to work work 500 to 9 again at night and so I had 8 hours of time that I could work on me and what I wanted to do next and 5 to 9 that I or 9 to 5 that I worked in the middle of the day that was basically how I paid my bills and if you're like wait there was no time yes there was no time I didn't have a girlfriend I wasn't going out to the movies right like it was just 100% focused on removing everything that wasn't getting me Clos to where I wanted to go go and if you're like wow this makes me a weirdo yes yes it makes you odd and if you expect to be normal and Achieve odd and outlier results good luck so we've just covered who you are and you made a little bit of money the next step is figuring out who to sell to
9:20 and I want to make this really real for you and so a lot of people think that you got to to make a million dollars you got to sell 10,000 people something for bucks right and that would be $1 million right that's that's what that equals but it's way easier to just sell a 100 people something that cost $10,000 which also equals 1 million bucks and so believe me finding a 100 people way easier than finding 10,000 and so the real problem that you're solving is what do I have that's worth $10,000 well the thing is is they also don't have to pay you now this can be split over 4 years right which would then be 2500 bucks a year which is now $200 per month and for
10:06 you to acquire the 100 customers you're talking about two people per week which is not that hard and if you're reaching out to 100 people per day then you getting two out of 700 people to be willing to spend $200 a month with you all of a sudden this million dollar goal becomes a lot more real if you're trying to figure out who to focus on on for these two people a week that you're selling to that's what I'm going to cover right now you have three basic circles that I've identified from all the entrepreneurs that I've talked to number one is that you help someone who is like you overcome something that you overcame in the past and so that's typically some sort of painful thing or some sort of problem you figured out a solution to and then you operationalize that for other people the second is something that you're just
10:52 very passionate about so it's like you're really into this thing and then you help other people get into that thing too the third is some sort of professional skill and that's like oh I used to do accounting or bookkeeping for this business or I used to do building management or I used to do Property Management like whatever it is you have some sort of skill that you learn in the professional Marketplace that you help other people do and so all of those things those three PS pain passion profession are the three fundamentals that I look at in terms of trying to pick the who so pain passion profession underneath of this if you're like okay where do I want to start the reason that I like helping fewer people rather than more people in the beginning is because you don't have money and you don't have resources and so if you're going to start a business
11:37 you might as well start with fewer people that pay you more because it's easier to run that business and so I like to use the uh the old Tesla analogy here which is when Tesla started he wasn't trying to bring in the model 3 into Mass Market he started with the Roadster which was the most expensive version of the car because he knew that the fewest amount of people would be able to afford it the other thing that this does is it actually positions you at the top of the marketplace then he moved down market and created the model S which was now a $120,000 car then he went and got the model X and then he had the model 3 and then he has the uh the cybertruck which I think is why anyways the point here is that he basically worked his way down and went broader and
12:23 broader and broader Market as he continued to get resources and be able to redeploy them into broader and broader parts of the marketplace and so for you you're going to probably pick what pain passion or profession you're going to go to you're going to start with the smallest version of that market that you can the most specific the closest to who you can help the most and so I will give you this third little piece here which is if you're for some reason split between two of these like oh I like this and I also overcame this thing help the person that you can provide the most value to now if you're like okay I can help this poor person go up by $10 and I can help this rich person go up by $100,000 then in a real way that $100,000 is a representation of
13:09 how much value you can provide that person meaning go do that one first now once you've identified okay I'm going to start with a niche I'm going to pick one of these three PS then you run them through these filters that I have is that number one you want them to have the problem to solve now all of these things fundamentally are problems right they there's not enough information about about this passion there's not enough information of this pain or there's not enough information about this profession they want to learn but fundamentally all of those are the problem so you have to have a problem that you're trying to solve and the people you're trying to sell to need to have that problem number two is they have to have the money to spend if they don't have the money to spend but they got the problem then you don't have a business around it you got a nonprofit which is not the point of this video this is about making money underneath of this problem to solve you want them to have the urgency to solve it now so this
13:57 can't be something that they're like that would be nice it has to be something that they want to solve right now because this will overcome all of the people who are like ah I going to think about it they keep pushing it off if you have cancer and somebody has a cancer treatment you want it now now on the money side you also want them to have the authority to spend it so you want them to be the one ideally who's the principal who's the one who makes the decision about the implementation that you're going to help them with and I want to be really clear I use these as thought exercises to help you get started and pick the who that you're going to serve but the end of day if I had to boil all of this down it just comes down to this one truth which is that you want to serve the person that you can provide the most value too I'll tell you that a16z y combinator Etc they have one rule that they learned in years
14:43 which I will share with you is that they now only invest in Founders who already have experience with the problem and I again I Define problem very broadly here that you have overcome this sort of difficulty and you've lived with the problem for five plus years if you've lived with it then you intimately understand understand it because that means that you'll also intimately understand the prospect that you want to sell to and so it kind of is like this hack for already knowing what their thoughts and dreams are what the pains that they're experiencing how they talk the words they use so it's kind of this big time warp of saying oh I already spent the last years of my life living being me if I can sell to people who are just like me then I don't need to do 5 years of studying and figuring this out and so for me I had struggled getting into shape that was my problem I was not jacked enough uh and so then I spent all my time learning about it so that I
15:28 could become Mor jacked so much though that I annoyed everyone at at work enough that they were like please quit this and start something Fitness related and so for me that was the perfect first pick now I was between SAT prep and why was that because I had been pretty good at test prep I tested pretty well and I'd gone through a process of improving my own scores and I was like I could probably help other people improve their scores too the other thing that I was considering was frozen yogurt because I actually really liked froo at the time this is before frozen yogurt boomed and so I actually was you know to Young Alex was actually not a terrible time to get into frozen yogurt and so fundamentally it's like I had two things I was passionate about or pain these are really just equal sides of the same thing right it was a pain and then I became passionate about it when I solved it sat froo JY and so actually all three
16:15 of these were in this pain/ passion bucket and I chose to start the gym because uh frozen yogurt cost 150 Grand open which I didn't have then it was really just between SAT prep and fitness and I actually started on the SAT prep path first first and then I was going to partner with someone and then I'll just say it it ended poorly and because of that kind of negative experience and I wasn't emotionally mature enough I said fine I'm not doing that uh I'm just going to do Fitness so it was kind of like a process of elimination I couldn't do yoga CU I didn't have the money I felt like I got uh burned on my SAT prep thing and so then I just ended up with well I guess I'll just do Fitness and so the only disclaimer that I have about all of this stuff that I just covered so this is my warning right this is my warning call for you is that you want to make sure you're going to be in a market that's at least flat or growing you
17:02 don't want to get into a market that's shrinking and so if I wanted to get into retirement homes for old folks that's a growing Market that's a good thing and so if you had just recently placed your grandmother and it was a pain process for you and then you figured out how to do it in a way that was really smart and efficient then you could provide that solution to other people who are in the exact same position as you and it probably urgent and they have the money and authority to do it you just don't want to get into selling print newspapers today so we've covered who you are who to sell to and you've made a little bit more money and now we talk about what to sell so there's four elements that I like to have in every product that I sell number one is that it's Unique and the reason for that is because I don't want anyone else to be able to sell it the second is that it's
17:49 expensive because expensive stuff makes you more money per unit third is that I want it to be sticky I want it to be things that people don't just just buy once but keep buying again and again and the fourth is I want it to be air so unique expensive sticky air meaning it's something that doesn't cost me a lot to deliver and so this is basically the relationship of your gross profit it means it costs you a penny you can sell it for a buck and people keep buying it again and again and no one else can sell it but me so let me show you a product that everyone's heard of that actually matches all four of these Coca-Cola it's Unique in that no one else knows the recipe for Coca-Cola it's expensive Rel relative to how much it costs it might cost a few pennies to put this together really probably the can is the most expensive part of the product itself and
18:36 it's sticky in that I mean literally if you spill this on the floor it is sticky but on top of that is that when people start drinking Coke they don't stop drinking Coke products for usually their entire lives imagine introducing someone to a product and then knowing that they would literally always buy a product they'd always go to restaurants and Order what you had when they go home they crack up in your thing when they eat food they drink your products that's a great business so these are all exceptional things for making your first million dollars now if you want to make a gazillion dollars then you want to add something else to this which is scale so if I just need to have 25 clients like I talked about earlier then I very much I could just do myself give people time give people service give people some skill set and transfer to them that's unique because no one else can do it because it's just me I can charge a lot
19:23 because it's just my time which is the cost and if I'm good people pay again and again and again and so these like a normal service business with one really good person meets all four of these things the issue then becomes scale and so what a walk you through is different ways to make any product more scalable I think that people have a massive misunderstanding about what it even means so the first part is that it's not is something scalable or not it's how scalable is it so this is really easy to scale and then this is really hard to scale and so oneon-one with you is harder to scale than let's say me adding use your own School the software platform and so everything about scalability has to do with something called the incremental cost of adding a customer but all that really means is
20:10 how much cost do we have to incur as a business to bring on one additional customer the most scalable businesses bring on an additional customer cost almost nothing imagine your cell phone carrier if another person signs on to their network of cell phone usage it doesn't really cost them much at all to add the additional user if another person comes on to Facebook it's not that much if another person comes onto school it's not that much to add the person and so all of these things are easier to scale now I will tell you one of the things that's very interesting about very scalable businesses is that typically they are more demand constrained meaning it's harder to get people to buy that stuff whereas there are some businesses that are very hard to scale think like a very high service business so like accounting
20:57 for example is harder to scale because it's hard to find really good accountants and be able to maintain that quality of service at a high level scaling a law firm really hard because it's all about expertise which means you have to get lots of people in it takes a really long time to get them good enough and you always have the risk of them leaving and so often times very unscalable businesses have partnership structures so that people come in so that they feel like partial owners in that business but if you're the ultimate original owner it can be harder for you to scale again there are massive law firms it doesn't mean that it's impossible it just means that it's harder congrats you're onethird of the way there and now we move on to level two and this is level two and we start with get them to buy and there's two steps to this Step One is they have to
21:43 find out about whatever it is that you sell and in fact I wrote an entire book about this thing in $100 million leads which is getting strangers to to want to buy your stuff all right this is advertising the second thing that you do is you get them to buy so let's start with number one find out so there are eight things that you can do to let people know about your stuff the first four only you can do the second four are things that other people do on your behalf these I call the core four these I call the four lead Getters so these are the only four things that one person can do to let other people know about their stuff so you've got warm Outreach which is
22:30 letting people who know you know about your stuff cold is letting people who don't know you know about your stuff then you've got content which is letting people who know you one to many know about your stuff and then you've got paid ads which is letting people who don't know you one to many know about your stuff these are the only four things that you can do to let someone else know to force them to find out about whatever it is you have to sell because they cannot buy it unless they know you exist now if you want to get more leverage because this is about becoming a millionaire then you can use these four things to get lead Getters now the first type of lead getter is a customer this is the people who you actually get to buy now they can get they can do the core for themselves they can let people they know one-on-one they
23:16 can let strangers know oneon-one they can be in ads for you or they can make content that's when they make a review or they make a post talking about how great your stuff is that lets more people know about it the next is you've got employees employees do the same core four as you do on your behalf so they do warm Outreach they do cold out bound they make ads for you they make content on your behalf the next version of this is Affiliates so Affiliates are businesses that already have your customers in their business and so let's say I have a gym if I want to get more people in my gym I can make a deal with a chiropractor and I can say hey I will send you patience when they dings VES uh at my gym and then when you have somebody who wants to lose weight
24:01 because that's why they're back hurts you can send them to my gym so that creates a reciprocal relationship between you and another business and every customer they acquire they can send to you and vice versa and the last is agencies so these are other businesses that specialize typically in one of these so you've got content agencies you've got paid ads agencies you've got outbound agencies in all of those you'd still have to start with the core 4 to contact the agency and then they would use the core 4 to actually advertise so these are the only things any person can do to let other people know and these are the types of people that become the targets of the core 4 that can then do it on your behalf now if you're trying to get 25 customers right like I talked about like you only need 25 people to pay $10,000 a year for four years to become a millionaire okay so the thing that you have and that's assuming no taxes I'm just going to assume this is international video uh the first thing and the easiest is here
24:48 is warm out bound you just let people know who already know you that you have this thing for sale and that you're willing to help them one of the easiest offers is hey I'll help you for free so that means I'll put 3 hours or 5 hours of my time to helping you achieve some sort of outcome and at the end if you don't mind I'd love to make you an offer about what it would look to work with me for paid for money in the future very simple offer and the thing is is when you offer 2 three four 5 hours plus of your time for free a lot of people are willing to do that and so fundamentally just think about it like five sales calls that you do in a row except it's really smooth and you're just providing value and that way it kind of gets the Jitters out for people who've never sold before and when we actually talk about how to close I'll cover that in much more detail but but this is the easiest way for people to start now you can pair this with content because then you let
25:33 people know publicly hey I'm doing this thing one to hit me up in fact I'll put my hopefully first post somewhere over here this is the first post I ever made to promote my business and it was something called the free training project and I had already worked with people doing War outbound for a year at that point I think I had 13ish customer something like that and then I published their results and I said hey if you guys want to work with me I got a few spots open and that's what became my first content post to let people know so they could find out about my stuff now over time I learned how to run PID ads and do cold outbound which is like calls emails DMS to strangers to say hey can I give you this amazing offer and ads work the same way except we call them up bring them in and close them and if you're starting out this can seem like a lot of stuff to do you're like oh I'm going to do all eight until you get to a million
26:19 dollars you can just do one of these and if you're going to do two do content and warm outbound this is the easiest way to start it's also the cheapest here you have to have a really good skill set this is also pretty cheap it's just harder to do but if you're going to do cold outbound you might as well start with warm start with people who aren't strangers and then level up to people who are strangers but these ones are the least expensive way of getting customers this is the most expensive but it's scales quickly so once people have found out about our stuff great so now they know but now we got to get them to give us money so now we got to get them to buy when I started my gym I hated the idea of sales I even some someone say hey you're a Salesman and I was like I was disgusted by the idea I was like I'm an academic and so then I had to pay rent and clearly was like how do I get these strangers to give me money and immediately learned sales now over the
27:07 last 10 plus years I've done 4,000 plus consults and it wasn't until I had to transfer that skill of sales to other people that had to create a framework that was repeatable for other people to also close I remember the first time I went home for Christmas uh I had an employee closed their first sale without me and I got teary because I realized it was the first time that my business could make money without me and so this is the framework I have which is closer and so this is an acronym and it's very simple and it's easy to remember and the reason that one's smaller is not because R is less important it's because Amazon Jeffy B decided to only send us five of the right ones instead of the six so the first of the closer framework is clarify why the person is there and so fundamentally the big advantage that we have as a business is that these customers have reached out to us and so
27:52 we need to clarify why they're even why they even took the time to reach out why did you respond to our ad why did you respond to my email why' you comment on my post whatever it is if you have't engaged leads which means that they've responded in some way then they've taken the first step and basically every form of advertising this exists and most people aren't cold calling and then immediately closing and so even in that situation you would call them said an appointment and then on the appointment you would then say hey what made you take this appointment what made this worth it for you and then what we're doing here is we're clarifying the problem that leads us to the next letter which is L which is label them with the problem now that may sound similar but it's actually very different so what we're doing is when we label we say huh so it sounds like you are here you want to get here and this is the thing that's
28:40 getting in the way does that sound about right and so what we've done is we've said this is your current this is your desired and we've established a gap and sometimes an obstacle that's a monster okay and what we want to do is we want to position ourselves as the sword that can kill the monster and ultimately get them to their desire to state but we can't sell unless we have a gap and that is why CNL are so important before you get into anything else so for example you're 200 lb you want to be 150 50 lbs is the gap the reason that you're struggling is because you don't know how to work out you don't know how to eat let me see if I can do a spoon here or a fork there you go you don't know how to eat and you have no one who's holding you accountable to making sure that you do these first two in a B2B setting it's like you're doing 10K a month and you want to make 100K a month and the issue is that you don't
29:26 have ads that are working or you don't have enough leads that are coming in that brings us to the next thing once we've clarified we're there we've clearly labeled them with a problem you're here you want to be here this is the problem then you overview past pain all right I call this the pain cycle so you overview past experiences the reason this is so important is that pain is what motivates action and so if you think about motivation in general it's always from deprivation like I said earlier so you being overweight and reminding them of how overweight they are and the cost of being overweight this whole time it basically f further brings them this way it expands the gap between where they are and where they want to go and the further that Gap is the bigger the rubber band is and so remember this is our amount of deprivation which is the amount of motivation to get someone to buy and so when we do the pain cycle we simply say
30:13 what have you done before how' that work out for you and then the pieces that they liked you compare you associate with your solution and the pieces they don't like you associate with why it didn't work and why your solution is different this time once you get to the end of okay okay what' you do how'd that work for you oh it's different in this way oh it's similar in this ways what else have you tried you keep going through that pain cycle to continue to poke on that pain button to keep expanding the gap between where they are and where they want to go and the frustration in the present for not having achieved it and so once we've overviewed the pain now we sell the vacation S A lot of people salesmen this is when salesman blab this is when salesman lose the sale and the reason they lose the sale is because they just do this massive monologue and that doesn't work instead what you want to do is come up with what I call a
30:58 three-pillar pitch and each of the pillars is usually one or two statements and Then followed by an analogy or metaphor and so you say hey if you want to create SEO to get more leads then it's kind of like and then we basically make our transition it's kind of like when you get a paycheck and when you have an investment account your paycheck you work and you get paid every single month but you put a little bit of that money towards your investment over time that investment compounds until eventually it makes you more than what you make in your active and so SEO kind of works the same way now realistically there's really no similarity to getting traffic to a website as there is between paychecks and investment accounts but it Compares something that people understand with something that they don't understand so they can learn and so fundamentally you should come up with three analogies that explain each of the pillars of what differentiates Your
31:45 solution if I was selling leads which I came up with a script for mortgage brokers it was the leads had to be exclusive they had to be timely and they had to be qualified and so you just say okay have you ever got on the phone with somebody who doesn't have money and they're just window browsing yeah it's in the ass totally right and so it's like cool you just give an example you give an analogy that explains it if it's something easy to understand examples if it's something hard to understand metaphor and the reason I call it sell the vacation is that you'll notice that I'm not actually explaining much about the product at all and the main reason is because they care about themselves they don't care about our product they care about their problems not about our product and the only reason they care about our product is if there's a way that they know with high conviction it's going to get them to their goal and so we want to talk about Maui we want to talk about Hawaii we want to talk about where they're going what it's going to be like when they're at 150 what it's going to be like when they're making $100,000 a month not all the steps it's
32:33 going to take to get there we're not talking about TSA we're not talking about taking your shoes off and sitting next to somebody who stinks and and getting on the plane and having bad plane food cuz guess what all of that stuff is I just gave you an analogy and so once we've done s we then go to E which is explain away their concerns so at this point after you've overviewed the pain you say hey I think I might have something for you would you like to hear about it they say yes and then you go sell the vacation once you've sold the vacation you ask you say you're ready to get started does that sound good to you any kind of closing question you want fair enough great now if they then say anything but yes I want to buy you then go to E explain away they're concerns and so the way that you explain away they're concerns is that typically there's three big categories so people blame their circumstances for why they can't do something they blame other people for why they can't do something or they avoid the decision altogether
33:19 which is basically blaming themselves they give their power elsewhere and So within that you basically have six categories of questions that fall underneath so one is they say they don't have the time I'm too busy right now now's not a good time the second is they say I don't have the money to do this right now this is too expensive this is outside of my budget number three is they say somebody else has the decision-making Authority all right the fourth is they say I'm not sure this is right for me this is a fit question all right which is really just means that they have a preference that isn't aligned or that they believe is in aligned with the product that you sell oh I have to follow meal plan I don't want to count Cal five is they blame other people's past experiences with them and so this is one that we overcome with something I call
34:04 ber you twice but it's other people's products then finally they avoid this is a stall this is sounds similar to this but it's actually very different this is I don't have time this is give me time that covers the explaining away the concerns there's a hundred other closes I give you but those are the theories behind each of them finally we have to reinforce the decision so now we have somebody who's made the decision they've choosen to given us money which is amazing we love them for that but the thing is is that sometimes people change their minds when they go away especially if you're good at sales and so when you have the r what we're doing is we're reinforcing that they made a good call now this actually Begins the handoff to onboarding all right so when you onboard a new customer
34:49 this is what happens in the first 24 48 Hours post purchase and what you want to do is make as many promises as you can in that time period and keep them so that they feel and we're talking like hey this is what's going to happen next in the next 30 minutes this is going to happen right you're going to get an email and then you can click that link and then this is going to happen next and you want as many of those things that you tell them to have happen to happen and from this we do something called bamfam which is book a meeting from a meeting and when you do bamfam it means that no one ever gets uh left in the cracks no one falls through and so the reason that a lot of customers cancel is because you said someone's going to reach out to them and they thought it was going to take 30 minutes you didn't set the expectations it takes two days and they're like you know what this isn't for me I actually I've changed my mind right instead you want to always have them it's like a Baton
35:36 Pass it's like sales passes to onboarding onboarding one passes to onboarding two onboarding two passes the senior engineer or the media buyer or whatever it is that you do to deliver results for people and at that point you've kept them through the process and you've reinforced you know what these guys are on top of it they're legit and if you want to make this extra magic what you do is you you pass on the notes so you never want a customer to repeat themselves and so the way you do that is that you take notes on every call and so if you get on a sales call for example and the setter had notes then you can start the call being like hey I know you talked to Andrew and you said this this and this and these are the problems you're struggling with they're like wow these guys are on it and when that goes to onboarding and they have their onboarding conversation with Sarah and then Sarah says oh I know you talked to Andrew and you talked to Jeff and you said these things they're like wow this business is legit very
36:23 small change massive Improvement in terms of how satisfied customers will be and because this is all about making more money the likelihood that they actually Ascend and buy more in the future yeah and if you're a beginner you're the one taking all of these calls so at the very least take your own notes and remember what you're talking about with these people and if you have multiple customers review the notes before you get back on the call with them close more deals make more money save the world we got them to buy we got our first customers we've made a little bit of money now we get them to buy even more so now we got to get them to buy more times and specifically this is all the different ways that you can make a customer worth more money to your business and so the idea is that the customers or the businesses that make customers worth the most are the ones that make the most money unsurprising but there are eight specific ways that you can do this with literally any business so the first way
37:10 is that you can increase the price so for this example let's say I'm selling gum all right so I'm selling gum and what I can do is instead of charging $5 for this I can charge $6 it costs me the same amount but I've now made more money the second way that I can do this is I can decrease my costs all right so if this thing was originally $5 and it cost me a dollar to make I can buy more inventory I can do advances so that I can get this down to0 50 Cent so I still make 50 cents more per box that's the second way that we make uh any product more profitable for us the third way we can do this is we can get them to buy more times so right now I say hey you want to buy my gum great but wouldn't it be cool if you got on a gum subscription so you get one of these every single month the fourth way is to get them to buy
37:56 something else that's new or different all right so right now I'm selling you this gum but wouldn't it be cool if you got these Nicorette patches as well so wouldn't these patches go great with your gum it doesn't matter what you sell you could have burger with fries you could have an iPhone case with your iPhone there's always something else that pairs or is complimentary to whatever your core offer is and sometimes you make more profit on this thing than you do on the main thing the fourth thing that you can do is get people to buy more quantity all right so this is when the number goes up so currently you're buying one box what if you bought three boxes of gum and so the difference between this and this is this is how many times they're buying over a period of time this is how we're increasing the quantity all at once so this is think about this as bulk purchases buying more volume the second
38:41 way that we can do this is increase quality so now we say okay how do we sell you a better version of this so these ones are 2 milligrams of nicotine these ones are 4 mg so if I have a box of the same size but i s you a 4 migr version then it might be a higher quality or maybe the nicotine in this one comes from a magic plant in the Amazon either way we sawell a higher quality version if I were selling burgers instead of selling mystery meat you could sell sirloin burgers right if you're selling iPhone cases it would go from plastic to Kevlar it would go from uh plastic to metal or wood we have a higher quality version of whatever it is that we sell and if you're selling services there's a zillion ways you can make more valuable but it's like you have higher uh quality Representatives who are going to be answering your thing you have priority support you get
39:27 answered first uh you have extended hours so you get more times all of those things are different versions of higher quality the next is that you can do the equal opposite you decrease the quantity you decrease the number that someone buys so instead of buying 160 pieces you just buy 20 so you can have a down sell now the reason that this can make you more money is that it actually makes you more money per person you talk to not per customer and so with this is you make money here when you take a no and turn into a yes so it's taking a no a small no turning into a small yes and then later you have all these other things to turn into a big yes and then finally we go from something that's higher quality to something that's lower quality so is there a version of your product that could be the the the discount version the economy class version and with
40:12 Services it's literally the equal opposite you have Junior reps who answer it you have extended times you don't get calls you only get chat support it's all just thinking what are different ways all the components and features that I have with my service most times if you have a service you just have you haven't even defined all the stand standards you have you just need to think through every single thing what about speed what about quality about who they're talking to what about the medium they're on is it one to many is it one-on-one is it recorded is it live like all of these things are factors that make something more or less valuable and so with physical products the same idea except it's usually going to be the ingredients and how new it is this is an older model those are all things that decrease the quality and so when you're looking at this these are the eight ways that you can get any customer to be worth more and so if you're a beginner you want to know the easiest one of these to make more money charge more for the exact
40:58 same thing and often times when you're a beginner you want to start low so it's okay but what I would recommend doing is what I call the five to five to five model so basically every five you sell you bump it by 20% all right very easy so if we're at $5 for our gum here the first five people if everyone buys no problem we bump it to $6 so $5 goes up 20% it goes to $6 and if the next five buy no problem then we go up to 720 and we keep going up by 20% and you can keep doing this Forever Until people stop buying and so then you just look at how much gross profit do I have times the conversion rate and that gives you your perfect price and so I'm telling you you might be worried about what if what if I sell fewer people you just have to do
41:43 the math and you never discount in order to make a sale you can choose to test your price but you have to stick with it for the number that you said you would the second easiest one of these to do besides obviously raising the prices over time is just getting people to buy more stuff this one requires nothing new from you this one also requires nothing new you're just asking them to buy again next month this one gets them to buy more today and so these ones are among the easiest that you can do as a beginner this one decreasing cost super valuable for you usually takes more time for you to negotiate with vendors get economies of scale things like that but still valuable all these other things are things that you add to the business which creates more products not say anything wrong with that but it's typically a more advanced move so these three right here are the ones that you want to focus on if you're a beginner
42:29 and this is a concept that you should understand how to master this is the language of business and so it doesn't matter what we're talking about you should be able to apply all eight of these to anything so if I'm selling whiteboards I say okay I can raise the price of this whiteboard next is I can get people to buy more whiteboards over an extended period of time wasn't that one great wouldn't it be great if you had more of those for your team or I could get them to buy five whiteboards today one for every room in their office right uh or I could say hey this is a you know flimsy metal uh whiteboard let me get you a wood one it'll look better on camera or I can make it higher quality by saying hey I won't put my logo on yours so that it's not in all your camera shoots the next is I can decrease how much it costs me to actually manufacture each of these whiteboards this also increases my profit the next thing is I say okay you got these whiteboards but what about your paper right that you know what
43:16 would go great with your whiteboard rolls of paper the next is okay uh can I decrease the quantity okay so instead of buying five you buy one right and then in terms of quality we go the other direction so instead of buying this wood one you buy this metallic one and if you're starting with metallic then maybe you should go from this metal one to really flimsy metal or an older model you should be able to apply this to anything you sell and once you've mastered this you can become a master of increasing the lifetime value AKA how much people spend with you imagine this bucket is your business and imagine this is new customers coming in the door if you don't fix this leaky bucket they're never going to be able to stack up and so once you fix it you can flow all as much as you want but now you're keeping your customers and your Revenue
44:02 compounded and if you do that for a long enough period of time while we wait for my friend over here to fill up the bucket this is a cyber truck and this is 100 Grand and in the next 30 days September October November December each month in 2024 I'm giving one of these to someone who's watching this video right now and so the way that you win this stuff is by building the largest group on school within the next month and last month's winner just to give you some context got you about $50,000 per month in recurring revenue and we make it pretty easy so right now one out of two people who starts a community on school that's paid makes at least $1 online and often times it's a lot more than that in fact right now the average is $1,360 per month so no this isn't going to get you on the Forbes list but it can help get you started and so if that sounds at all interesting the best part is you can start your own community on school absolutely free going to
44:49 school.com games all right join the community have fun make money save the world and I'll see you on the other side and if you keep doing it over dive you'll have more money than you know what to do it and you'll be overflowing with customers and cash and that's how you create a cash flow explosion and once you got people buy it and people are buying again and again again now you're making a little bit more money but the next thing you need is going to be help and so you're going to have to have other people help you along the way cuz this is how you scale and these are two mannequins that represent employees so let me share a framework with you that's really expanded my vision in terms of how companies grow and this has taking me years to develop but fundamentally I see the size of a company is always going to be limited by the number of brains or
45:37 the cumulative knowledge that exists within the company and so that should make some sort of sense like the amount of total knowledge that that exists is going to be the potential of the business which is why as entrepreneurs you have to learn more because if you make your brain bigger and you make your knowledge base bigger look how much bigger the company can get but the thing is is that you don't realize that you can get three or four or five other people's lives built into the business by saying hey I don't need to learn Finance I'm going to go find somebody who's got 20 years of Finance experience in this industry hey I don't need to learn HR and recruiting Because I'm going to go find somebody who has that experience because what happens is once you do that the potential of the business you can't even see it because the peak would be all the way up here and so this is the big unlock this is
46:23 how Steve Jobs built the biggest you know one of the biggest Tech companies in the world it wasn't because he knew how to build the iPhone he knew how to build the team sh that could build the iPhone and so the most valuable skill set fundamentally that you can have as a business owner is the ability to get other people to do stuff for you and so on one level you have the influence to get them to want to do that thing for you and then everything else after that is enabling them to know how to do the right stuff and so the first is the persuasion side now that I think I covered during the closer stuff that's going to be the values you have what you present and if people really admire you and that's where you have to continue to level up yourself this is the who you are part in order to attract the best talent but once you have good talent how do you make sure that they know how to do the right stuff and so I call this
47:09 the Management Diamond all right so it's very simple so I reversed this from if somebody doesn't do what I want them to do why would that be the first reason is they didn't know that you wanted them to do it at all because you hadn't told them or you weren't clear about it now if they know that you wanted them to do it it they might not have known how to do it because they're like okay I got that you wanted me to do it but I just don't know how the third is that they knew how they knew that and how but they didn't know when you wanted them to do it by so they could have just been totally able they just didn't know that you wanted it right now the next is they knew that how and when but they didn't have any motivation to do it they didn't know why you wanted them to do it and so when I think about each of these things you can actually solve this so you solve
47:55 this through Comm so this is through clear communication where you include the deadlines which is here what you saw for this one is that whenever you include what you want someone to do you give them a Time duration and then you ask them how long they expect it's going to take to solve the how what we do is we have the 3DS which is document which is you figuring out a checklist of exactly what you do because often times when you're a beginner or when you're starting your own business you have to do every single job and so you know how to do the job better than they do the problem is in the beginning you're more unconsciously competent or you do a lot of other things that you don't know that you do which is what makes you successful you're like no one can sell like I can sell what it really means is I don't know how to teach anyone like I can sell and so that means it's a deficit on you not a deficit on them and so the first thing you do is you document step by step through a
48:41 checklist what you do to get the result whether it's making a website or it's doing outbound or it's doing sales or making content whatever it is you document step bystep what you do the next is you demonstrate it which means you do it in front of them using the document so you say hey let me show you how I'm following the checklist and then look at what happens so I follow the checklist and look at what happens and they gain trust in the checklist in the documentation and so after you've documented and you demonstrated in front of them then they duplicate which means they now do it in front of you using the same document and if they get the same outcome as you do using just the document then you have duplicated the skill and now they can do it and so they know how now finally the why is a question of motivation so
49:27 I'm not going to be able to solve human motivation in one video but what I will say is explaining and leveling up what this thing does within an organization a lot of people do want to do a good job and they do want to be contributing members of society but a lot of times we haven't explained how what you do here feeds this overall machine which hopefully does some good in the world and so it's simply explaining in simple terms how customer service for example it's like hey you do customer service and you respond to tickets using this process we get happier customers happier customers stay longer pay more and refer their friends and if we want to have this big mission one we want to make sure we're delivering to the people that we're currently serving but on top of that we want to be able to help more people over time and so you very much are important to our whole business to success and so if every person in the
50:14 organization knows how they tie what they do directly or indirectly to you being successful as a business then they have a larger motivation for why they should do it and so if you ever have a conversation where you're like why is my employee not doing anything I would also suggest using this as a framework because then it's not none of these blame them you say hey John I asked you to do this and then you didn't do this and so help me understand was it that you didn't know that I wanted you to do it because I see this message here so was that part unclear is it that you didn't know how to do it was it that you didn't know when to do it by you didn't know why to do it and let me give you the bonus number five was there something blocking you and so this is actually one of the most common ones of the diamond because what
51:00 it is is for example hey I could have the best chef in the world and I say hey make me an omelette he understands what baking omet is he knows how to do it and I say make it for me right now he's motivated because he's on live television what's the problem he ain't got no eggs and so the whole point is and I had this I'll give you a real example with my team I was like Hey guys why are you guys not getting these edits out on time and they were like ah we want to spend more time at home we want to spend it at the headquarters and I was like I built this massive headquarters for you guys like why are you not spending time here and so it turned out they knew how to do it they knew that I wanted it they knew when they needed to buy they were very motivated to do it the problem was the internet at our headquarters wasn't fast enough they were way faster at home and so we spent 200 Grand to get Google Fiber drilled down into the building so we get a gigabyte a second now and now they all edit here and so the thing is is a lot of times as a as a boss or an
51:46 owner you have to see what are the things that are blocking because most people do want to do their jobs but this little five five five-part framework this diamond is one of the most valuable tools I have because this actually makes a productive discussion cuz either you can solve the constraint for them or you find out that you've got somebody who despite all of these thing still chooses not to do it in which case maybe it's not a good fit for them so we had a a new sales rep that came in uh and we were really excited about him and he you know he seemed really sharp really understood what was going on and within three days he was doing all of the stuff but he came to us and was like I really hate this now that's something that I can't fix if you hate you know talking to new people and talking to customers or talking to prospects all day long then sales is probably not for you now
52:32 that being said we also want to break down like hey everything's got periods of suck you got to learn skills things like that but if I check every one of these boxes and someone says checks all of them and nothing's stopping them except for themselves then it makes the conversation really easy it's like dude I don't want you to do something you don't want to do no worries so boom why do I bring a tripod here if you're like what are the three pillars of business these are the three pillars of businesses Alex understands them the first the for the spear is acquisition that's marketing and sales that's letting people know about your stuff and getting them to exchange money in order to get it the second pillar is delivering that stuff so someone advertises someone sells and then someone has to create and deliver the iPhone so once you advertise and you
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