Brief Summary
This video provides an introduction to non-verbal communication, explaining its various types and importance. It covers topics such as body language (kinesics), the use of space (proxemics), linguistic features, the use of time (chronomics), the science of touch (haptics), communication through smell (olfactics), and the use of eyes (oculesics). The lecture emphasizes the significance of non-verbal cues in conveying messages and how understanding these cues can improve communication skills, especially in professional settings like job interviews.
- Non-verbal communication constitutes a significant portion of effective communication.
- Awareness and control of non-verbal cues can prevent misunderstandings.
- Different types of non-verbal communication include kinesics, proxemics, chronomics, haptics, olfactics, and oculesics.
Introduction to Communication Types
The lecture introduces seven types of communication, starting with kinesics, which is the study of body language. Body language includes gestures, postures, facial expressions, and appearance. Appearance encompasses dressing sense, hairstyle, accessories, and footwear, all of which communicate one's state of mind even without uttering a word. Facial expressions alone account for 55% of non-verbal communication.
Proxemics and Linguistic Features
Proxemics, the study of space between people, reveals relationships based on how close or distant individuals sit or stand. Linguistic features, related to language but not exactly language itself, involve non-verbal cues surrounding language.
Chronomics, Haptics, Olfactics, and Oculesics
Chronomics involves the study of the use of time, indicating the importance one gives to it. Haptics is the science of touch, studying how people touch each other. Olfactics, often overlooked, is communication through smell, which can subconsciously convey messages. Oculesics focuses on the use of eyes in communication, revealing truths and hidden emotions.
Types of Communication: Verbal and Non-Verbal
The lecture discusses types of communication, including verbal (written, oral, visual) and non-verbal. According to the Albert Mehrabian rule, effective communication consists of 7% verbal communication, 38% vocal tone, and 55% facial expressions. Non-verbal communication significantly influences first impressions and gut feelings.
Controlling Non-Verbal Communication
Verbal communication can be controlled and taught, while non-verbal communication is more difficult to manage. Misunderstandings often arise from uncontrolled non-verbal cues. Awareness of non-verbal communication is crucial, especially for on-campus interviews where experts analyze candidates' non-verbal cues alongside their technical knowledge.
Detailed Look at Non-Verbal Communication Types
The lecture revisits types of non-verbal communication, emphasizing haptics (science of touch), olfactics (communication through smell), and oculesics (use of eyes). Eyes are considered windows to the soul, revealing hidden truths even when verbal communication is controlled. Knowledge and practice in oculesics can make one perceptive to others' true intentions.
Analyzing Body Language Through Figures
The presenter engages the students by showing figures illustrating different body language cues and asking them to infer the meanings. The aim is to make the session interactive, turning it into a workshop where students apply their knowledge.
Openness vs. Defensiveness in Body Posture
The lecture discusses how body posture communicates non-verbally, often without conscious awareness. Open postures indicate listening and receptiveness, while defensive postures can send the wrong signals. Awareness of these signals is important to ensure the right message is conveyed.
Interpreting Body Language: Expectancy, Suspicion, and More
The lecture continues to analyze body language through figures, differentiating between evaluation and suspicion based on leg posture, and self-control versus nervousness based on facial expressions. Readiness versus boredom is indicated by posture, while confidence versus insecurity is revealed through facial expressions.
Components of Body Language: Gestures, Postures, Expressions, and Appearance
Body language is divided into gestures, postures, facial expressions, and physical appearance. First impressions are crucial, with research suggesting that footwear is one of the first things people notice. Dressing appropriately for an event or classroom indicates sincerity and respect for the occasion. Neatness and cleanliness are emphasized over expensive clothes or trendy styles.
