Brief Summary
This document provides a comprehensive overview of Zoom, a platform designed to enhance productivity, team effectiveness, and skill development. It details Zoom's various products, including Meetings, Team Chat, Phone, and more, as well as its solutions for different industries, audiences, and developers. The document also includes resources such as the Zoom blog, customer stories, and support options, alongside information on plans, pricing, and how to get started with Zoom.
- Zoom offers a range of communication and productivity tools.
- Solutions are tailored for various industries and audiences.
- Resources and support are readily available for users.
Products and Solutions Overview
Zoom offers a suite of products aimed at increasing productivity, improving team effectiveness, and enhancing skills. These include communication tools like Meetings, Team Chat, Phone, Mail & Calendar, and Scheduler, as well as productivity tools such as Docs, Whiteboard, Clips, and Tasks. The platform also provides Apps & Integration through the App Marketplace, Spaces, Rooms, Workspace Reservation, Digital Signage, Visitor Management, and Employee Engagement with Workvivo. Additionally, Zoom offers Business Services like Customer Experience solutions, including Contact Center, Virtual Agent, Workforce Engagement, Marketing Events, Sessions, Webinars, Sales Revenue Accelerator, and Developer Tools with APIs & SDKs.
Industry and Audience Specific Solutions
Zoom provides tailored solutions for various industries, including Education, Financial Services, Government, Healthcare, Manufacturing, Retail, and Frontline. It also caters to different audiences such as Small and Midsized Businesses, Enterprise IT Professionals, Customer Experience teams, Sales and Revenue departments, Facilities, and Marketing and Events teams. For developers, Zoom offers Video SDK, Meeting SDK, App Marketplace, APIs, Webhooks, and Zoom Apps Developer solutions.
Partner Programs and Resources
Zoom has partner solutions and programs to find and become a partner through the Partner Portal and Partner Learning Center. The platform offers various resources, including the Zoom blog, Resource Library, Webinars & Events, Customer Stories, and the Zoom Trust Center. Users can connect and learn through the Zoom Community, Learning Center, How-to Videos, and the Customer Success Hub.
Support and Downloads
Zoom provides multiple support options, including Customer Support, Premier Support, Developer Support, and Premier Developer Support. Users can download the Zoom app to access the latest features and utilize Zoom Virtual Backgrounds. The download center offers various applications like Zoom Workplace App, Zoom Rooms Client, Browser Extension, Outlook Plug-in, Zoom Plugin for HCL Notes, Zoom Plugin Admin Tool for HCL Notes, and Android App.
Company Information and Contact Details
The document includes information about Zoom, such as its blog, customer testimonials, team details, career opportunities, integrations, partners, investors, press, sustainability and ESG initiatives, Zoom Cares, media kit, how-to videos, developer platform, Zoom Ventures, and a Zoom Merchandise Store. Sales can be contacted at 1.888.799.9666, and there are options for requesting a demo and exploring plans and pricing. The document also provides links to the Support Center, Learning Center, Zoom Community, and contact information, along with accessibility support and legal policies.
