Crimson Cup কীভাবে বাংলাদেশের কফি ইন্ডাস্ট্রিতে লিড করছে!

0:00 Coffee is a religion, tea is like blind. One and a half to two kilometer lines on Faith opening day Fight, push, push, I said wow The sale I was expecting in six months 80% of sales came from 20% in 15 days. Customer There is Nothing More Truer This first month is going very well. The lowest sale price was also 250 taka. Remember this line in the last email they are writing. You guys are a recipe for disaster whenever I'm getting a little greedy that he's so nice. I will earn this much income every month. God won't give me the business. In Bangladesh, you would think that a brand When will you know when Dhanmondi and Mirpur are on Tikse? Popular today is the Crimson Cup from Starbucks. It's a long way off until I'm 64.

0:45 I can open 64 Crimson Cups in 3 districts. Then, one day, my brother called me after seeing all this. Brother Salman at his farmhouse Brother, Crimson Cup, this is a USA USA. Based company you are but scratch You could have started without starting. So is coming up with a franchise. The logic behind bringing in a franchise What was it and why are you bringing it up with the franchise? I'm coming. This is what I said, my founder. My cofounder is my friend and I. He used to read it in Hayate, when he and I were together. I am back in Dhaka after six or seven years, hum hum so When I asked him what I wanted to do Coffee Shop Because I'm a Big Fan of Costa I used to live in England and am a big fan of Costa. So it says I know this place Crimson Cup

1:31 I had So Wee at my university in Ohio. Can you approach them so approach them because you Which said that I start from squash. Well, I don't really have any expertise. I am Aldo, I come from a business family. I think in 18 20 of my life I Went to my father's office once too many times. But boys stay young, which means Father goes to business, I go to the office. Friendly means I feel like I'm with you. I went once, but it was still a game in my life, Dad. You're going to take your father to the stadium. Pick that up from my father's office. I don't have any expertise, what business should I start? I was planning to do what I was doing, I'm finishing my master's. I'm going to do a PhD, so I tried this. I texted them three times. Rejecting

2:17 Last email to us and I remember. This is the last email they are writing to you guys. And the recipe for Disaster You guys are a recipe for disaster They are emailing us both, Bic. We were not giving any data, no, we were not giving any data. We are telling them not to give anything. Just want the franchise from us There is a place where we are then. Banani 11 Happening Area Then We They say if I do it, it's a recipe for disaster. Just don't disturb forget it then we What did I do? This is a long one. I'm telling you a long story, what else is it? Yes, a long story. Long story short, I have to say it long because then We at Gloria Jeans are here in Bangladesh if you Google search for coffee industry. Bangladesh This Back in 2013 Google Will

3:04 Come out with L OL means no data yes no Data so google just said LOL so ok What we did was we went to Gloria. The Gulshan outlet of Jeans Glory Jeans was We are open from 9:00 am to 10:00 pm. I used to sit in Gloria jeans with my friends. I would say come and chat, but we are in the morning. Glory from nine to 10:00 pm I would sit at the counter in jeans and I would listen to it with a notebook and a cup of coffee. Who is ordering which coffee? Yes, suppose you are going to say that a A family of capuchins is coming. What is the family? Ordering food so you can be writing Down Everything Market Research Market That means once you get inside the competitor's stomach, Hands-on Market Research So We We would go and write, "I'll do this, I'll do this." Who is ordering this? Well, tonight. What crowd is coming and what time of night is peak?

3:51 What time is off-peak time? What is the most ordered drink? Food is the most reported food. We are like this, we mean, for about a month. 9:00 AM to 10:00 PM daily Every day we sit and talk to friends. If I wanted to chat with you, I would tell you to come here. And sit with us so hands on market We did the research and then we asked them. I sent a report, please pass it on. I'm impressed that he's nice now you guys. And I never tested going somewhere. Crimson Cup So No So Give I Ask They are the ones who Sent it, now send the beans, I'll test it.

4:36 I liked it but obviously I don't know. That's the franchise I want to do. I want to take it obviously if you take it close to Something a lot of times we but I lose my objectivity, I don't know that I Assumption is correct or not, I become biased. I don't mean that's why I want to do it. I would love to do this. New Zealand Natural was 11th in Banani Ice cream was a staple in our school back then. Brother, you call him brother, your coffee. Please give us the machine and a little bit of it. Home level, he gave Kaiser Bhai a big shout out Out because it's helping us a lot. There we called our family called ours. Coffee with beans from Friends Crimson Cup I mean, I'm making a couple of other coffee shops. Top Ones and We Did Blind Testing Blind to Friends and Family 90% of people are choosing Crimson Cup after testing

5:25 This is the coffee that I like. Confident that okay now we can move Forward with it, what type of reason are you? There are many variations of coffee, including cappuccino. Americano To understand that you have a bean Is your espresso or cappuccino latte good? You have to eat it because whenever you drink a syrup You can give me a hazelnut or a macadamia nut. Add the white chocolate and dark chocolate sauce immediately. But the coffee was overshadowed by the Understand Coffee Like When You Said You And a cappuccino drinker that means you And a coffee addict means that means you like Coffee Understand Coffee Espresso Double Espresso cappuccino latte, please. This is for coffee lovers, so you can Understand what quality it is. Beans does blind testing with that. We said we're good to go, okay then.

6:12 They gave us frozen drinks. But in Bangladesh, there was no cappuccino at that time. Ya frozen means frappuccino which we Star StarStarStarStarStar Star star star don't eat Starbucks Frappino Star Star Star Star Star Star Star Star Eat at Starbucks No, in Bangladesh, but this is not the Crimson Cup. Is the only one who started this Frozen? Drinks mean that Frappuccino We ate this and said, "This is it." People will go crazy because we are sweet. I don't eat, I mean, we are a nation of sweets. I like and I know I like I know yes I mean, Aldo, now give me those cigarettes. Better give me sugar or this is what it is. They are still saying it's better than we say it is. Can sugar be used? Yes, it is right to put it. It's like that, then Frozen Dinko. I ate this and it's gonna do wonders. In Bangladesh, they had the Crimson Cup at that time. If you want to talk, make an agreement.

6:58 Started giving us this lesson that we are from Ordering a drink from self-service How do we serve in two to two and a half minutes? I will do it so they can teach us that. Hot coffee next to the counter where orders are taken When you make it, you make it frozen. Aslan is ordering what he wants. Two cappuccinos in the hot coffee machine next to it. Standing and listening to two cappuccinos whenever You paid the bill, he started making. You know, you are enough because we are ourselves. The only self-serving coffee shop in Bangladesh But the Crimson Cup is on everyone's table. Serves What is in Bangladesh but it never comes to mind

7:46 Not everyone comes to Bangladesh. Served on the table Served on the table Served by Northern Table Served by Northern Table You are in a machine, in a box, in life, someone Your coffee will be served to you at the table. You have to order it and take it there so that So don't do it, Bangladesh is again crimson. Cup is the only coffee shop that introduces Sugar Station We are all traveling abroad Sugar station but common even a mom And pop coffee shop right in Bangladesh but Before the Crimson Cup, there was someone's sugar station. Why are we hearing that it will be stolen? I'll let the tissue get stolen, I'll let it be mine. Friends, we are these things. I was hoping we would be self-service.

8:32 We will build a sugar station, which means that I don't understand if it will become the Crimson Cup. I mean, what happens if I just have a cup of coffee? We introduce all this then operations. A big part comes out that is okay, self. What can be done about the service now that there are so many coffees? When the order arrives, how do you know which one it is? That's when the concept of writing names on coffee cups came up. What if we wrote to him that Nafis would laugh? Mr. Hasib called, so what are we doing? I used to think that I was living outside now, like outside. Bangladesh is now starting to call out Nafis' name. Context is mind blowing but it Trying, trying fast. The concept of Bangladesh is now Nafis, you are Nafis can also be a young star, and he is ours again.

9:18 60 plus can also be a good thing, give us Added Mr. Two Letters on This Was Done In Much Letter on Fast, we mean a little bit. Cool brother, we are starting, I am your father's. The old man said this and that. They are also being pushed, I mean, how much do these things mean? We see something, so the admin should give him a miss. We started a lot of times people. Why are you founded in this same place? Call me by name and then some customers come. He says I won't tell you his name, why should I tell you his name? Whatever you want He wrote, "Sir, this is our concept." If we don't say your name on Friday evening I mean, we're going to lose the coffee. It means we will be completely destroyed. The operation is a complete dance, I mean, it's...

10:04 Like choreographed dance means from order It is better to make it hot than to make it frozen. If people give you a frozen drink Making hot drinks simultaneously hot Coffee is frozen drink, you are money. When you stop checking your email How long does it take to both drinks at once? You have two to two and a half minutes to do this. We try to do that is the hole. Choreography That Was Made for Us by Others Franchisor So That's The Beauty Of Owning a franchise if I order I went to your place and said that I I ordered a cappuccino and paid the bill. Two to two and a half minutes to give in two minutes The cappuccino will be here in two minutes. Yes, stand by. Is this the best? This is the fastest in Bangladesh. Fastest means the fastest, as far as I know.

10:51 We're doing self-service right there. Actually, there is no such thing as a year stake, we are the ones who are the ones. I prepared for you to leave in two minutes. If the conversation doesn't go on for two minutes, then it's time to make a move. Mistakes are made in our choreography. Dance Two minutes is very fast for us on average. How long does it take to get somewhere? It takes five minutes on average. Not too much coffee if I say a lot of coffee. I do this in many places, I mean in Bangladesh. All have been tried. It's been five minutes, so I'm watching on average. Between five and 10 Between five and 10 I haven't seen less than five so far. Take that on a tray and bring it to your table.

11:37 It is also a matter of having to pay, that becomes That is understandable even to me. That's one of your very popular ones in China. There is coffee, but it's Starbucks coffee. Who washed it all and finished it there? I've finished it, but the coffee is very good. Are we having coffee here? We are treated as a luxury, Were we a tea loving nation or are we still tea loving? I do, but now the coffee is slow. It has slowly become a necessity, like mine. I need coffee every day, like one or two. I don't have two, I don't have more than Max. No, there are many, but not more than this. Coffee I saw from seven in the morning or more It seems to have started earlier, I see that in the US They are like the right-handers, open 247. There are many that 247 71 always have coffee so Coffee is like a part of that necessity.

12:24 It's right there, one dollar is two dollars. I could buy coffee with Seven Seven. At 11 o'clock What we call tea or tea as we call it I like coffee in foreign countries but it's like that. I'll say that I like it after consuming it. Please reduce the tax on this. Who ever Like policy makers reduce taxes so that If we reduce taxes, we will get it at a lower price. No, brother, I'm in a meeting. They were calling for a yes from the government. I was going there and saying, "Please." You do one thing, make them coffee addicts. Yes Offcourse Kofix Master we are at a table 10 15 I was at a government meeting location here. I mean, I knew what we were doing. Problem Face Why are there so many duty hours?

13:11 Tax Face That Coffee Luxury All 10 15 Mm Sorry Coffee Is Not a Luxury Anymore Product Everyone and I are one thing I'm noticing that Bangladeshi coffee is somehow... I don't know, maybe it's different. When I drink coffee in Bangladesh, it's like The test is coming, but I'm in Saudi Arabia drinking coffee. But coffee is very popular there, of course. Yes, then I had coffee in China, too. I saw that the test was different. That's the coffee we drink when it comes to our country. When I brought it, I thought I was bringing it from the US. It took me three days to get a container from the US. I get your coffee every month.

13:58 Aroma is the essence of coffee, but They all got out in the container. Well, it's not like we import it anymore. The surrounding countries are Africa or South America. We brought it with a bang, this is also our option. No, everyone has to import now. We are importing green beans, but that's it. It took time to even arrive, green beans green. The beans that we are starting to roast now We directly import green beans. I'm doing it from many reasons, so I mean ours. I didn't say it was a franchise. This is the fun part of being a franchisee. The subject is because they own coffee farms all over the world. World That Is Their Main Business Coffee How do they roast green beans? Collect and send me I Roasted

14:45 Locally, this problem is now somewhat It will be solved because I am roasting it locally. Wait, I have a lot of time to get green beans. It seems like it's from America. Brought it from Mexico and brought it with him. He comes from the surrounding country, everything is nearby. Now this is a problem in our country, because What if it's done on air, it means a lot of price. This is your duty in Bangladesh. Taxes are actually what you pay on coffee. I need to reduce them a little. I'll put one in the middle. I was also saying in places that it should be reduced. The price of a cappuccino on Air Tier is actually It will be ৳1000 yes or maybe more. Maybe we won't be able to afford 1000 BKs in the air. Don't feed it because you know coffee is treated like this. Luxury items are available in Bangladesh. Import tax on luxury items is like that

15:33 And the coffee is still a luxury, still a luxury. Ya this is what I mean if I say overall If human consumption of coffee and tea is calculated in this way, What percentage of people actually drink coffee? He could stick it in such a way that my brother is my coffee. You don't need tea, it's obviously a lot more expensive. I mean, a generation is coming and this When they are the next generation, when we are now We're going to be parents, but we're all in coffee. I am the next generation drinking coffee. I don't know what the consumption of tea is, but I will learn. It's Gonna Be Crazy But Coffee Consumption ball park figure for coffee in Bangladesh Consumption is more than 100 per month. Thousand kg Give him another 100 kg, now just put that.

16:20 In Context Crimson Cup 14 outlets 14 The outlet is most likely a coffee shop outlet. So the greatest success is by the grace of Allah. Crimson Cup Consumption of Crimson Cup It is around 2000 kg per month. Per month and per month overall consumption in The industry is more than 100,000 kg. Okay, so think about how big the market is. Yes, that means you are holding 2% of the 2% Market OK means importing coffee. One that treats it as a luxury. Making a big coffee, coffee related I mean, you're the one who eats the hazelnut syrup we eat. No Hazelnut Coffee Hazelnut Syrup White Chocolate is all treated as luxury.

17:07 Item bro, I really want to know one thing. I wish that you would have been there for that one month. Friends sitting in Gloria jeans Did you do the research? What was the actual outcome? What does it mean that people actually are Which age group liked coffee more? Demographic people please help us The Crimson Cup is still with the finding. Yes, it matches, so we were in the same month at that time. What I found is that when middle-aged men come 40 Plus 50 Plus Fifties In Their 40s Prefer cappuccino latte, avoid sugar. I think when it comes to family, they focus on Food and Jeans Since there are many food options So they focus on food and coffee so much. He doesn't have focus when the kids come.

17:56 Or a little bit of a female audience comes in. Crowd Focus a lot on pastries, meaning sweet desserts They are very fond of chocolate cake and cheese cake. Interested and like sweet drinks Day Latte or caramel latte, take them with you. A lot means they have a lot of orders. Possibly what we found out most Order during the day and your cappuccino will be ready. People sit in the smoking zone with this latte. Sitting there with a cigarette and a coffee Means that he wants to taste real coffee too I think another thing is that a Cappuccino latte is an Americano. Available at affordable price points

18:43 If price points are available on Eford You are going there every day so that's it. Prefer this, this is our store. The same family came and made sandwiches. Order food, order it like we do. We have English breakfast, order them. You will want to eat one food, everyone will want to eat one. Sitting together to eat and a group of girls Actually, they're going to go for the red velvet cheesecake. This is a nice, nice thing to do. The finding was You Have to Be Observed Go somewhere and see if I can find it. I was in Michigan, I didn't say I was in Michigan for two months. I went there and visited the tea shops. Arab Yemeni Yemeni Tea Shops Go There I'm just wandering around, watching what Wright is doing. What do you mean, what do you mean, if I go somewhere, I'll come. Can't focus on the customer, I mean.

19:29 Whenever I go somewhere, I just calculate the table. You have to look at the interior, hey, this. The thing is moving, then that thing I kill slowly, I mean, I have no There's a saying in the cup that says "What?" Is originality? Hmm, what is originality? Originality is the ability to be able to Hide your People should know where you are stealing the source from. If you don't know, then you are the original brother. You are creative, yes, yes. This is the reason why everything has a Reference: Yes to everything if you are able to. Hide your source, you are creative. It's original and in this digital era, it's very It's hard so you have to be very creative. I think the coffee thing is so sensitive.

20:15 Specially for coffee, those who really care about profit No, you tell me that that's the one. This has become very popular a few days ago. Coffee is a religion Coffee is like a religion T is like blind. Faith, oops, yeah, what's the matter, you're like blind. Faith, you are very good with coffee now. What makes it so sensitive is Bikaj. Religion means you are very sensitive. Being blind faith means being good. It's bad, I want tea, brother, give me tea. If you give me tea, I will not be able to do it. I won't investigate whether the coffee I'll ask if it's a medium daily. Dark Rose gave it to me, what about coffee? This means there is no opportunity to test separately.

21:02 It's just about being perfect. Very good Coffee is like a religion, I am the one who loves coffee. Like Blind Coffee really costs this much What does unit economics mean? Behind it right so fast for it Have to go back to this one thing that is coffee. Treated Edge A luxury item and everything Taxes are very high, taxes and duties are high. Very high to import coffee so that is It's a big deal to get us there. The cost goes down if you go to the unit. Economics Yours and Mine Cost of Beans Let's have a latte in my cappuccino. I need 10 grams of beans. A bag of milk in your cappuccino. It seems like your milk means your espresso. The beans that I grind are my espresso. Then you get the cup of coffee.

21:50 Then the coffee lid and the coffee sleeve This is my trouble of goods, okay, my simple one. Yes, that's what I'm 25% with. I mean, I add it in, what else do I add 25 in? Two and a half times means my cost is exact. The product has a cost, take the money, yes. Two and a half times that is 250 taka. 250 taka. Okay. The remaining 150 rupees, then what happens to the remaining 150? Money is my margin so that's it. The industry acceptable margin is 60%. 40% of my pain is gone then 60% of my The margin is there, so I'll do this. Now you have paid 250 rupees, so what is yours? It should be seen that a crimson cup is a North And what is the price of an extra cigarette? They're keeping it close to the industry. It will be, I mean, if I have 250 taka,

22:35 Everyone is around 250 rupees 240 230 235 245 Give it to me, but give it to me. The industry is selling it at 200 dollars. Have to bring it close to 200 then ur Margins will take a hit, then your If the margins are low, then you are doing two things wrong. Your casting is very high. CNF means you have to change to bring your goods. It will be difficult to get there, I mean, I'm there. I pay less tax, right? Yes, yes, because Because maybe if we or other coffee shops I'm putting ৳250 in that means we are Operating at A 60% gross margin should be the same for you too. If you don't talk anymore, you're being ripped off by someone. In the whole process, it means that in the long run It won't last like that, in this mess. So what else can be added after spending?

23:21 I won't get the net, so now you take that. My gross margin is 60% and then it goes up. My employee salary is coming, that's what it is. My overhead is under overhead employee. Salary Rent then comes food for employees. Conventional electricity is usually a Service charges for commercial buildings There is service. Cleaning expenses are a big deal. Part of our business is cleaning store. Must keep clean and other miscellaneous Marketing and Marketing is our store Wise divides because we have the The Luxury of So Many Stores Marketing Divide us and take one to two percent. Sales make up only 1% of overall sales. One becomes two% divided because of having

24:06 14 Stories Because of Having Yes and If If someone had a store, this would be 10. 15 So what is the average net profit? On average, net profit should be around 15 to 20% Right That's What You Should Be Operating at Otherwise your overheads If it's not too high, the overhead is too high. If your gross margin is very high, Let me tell you a little bit about that. Let's say most of us go to coffee shops. I see these are very good in Bangladesh. Right Lets Banani Dhanmondi in a good location I rent these places because they are very expensive. Naturally, I understand a lot more, such as But they were talking about the coffee. But not in a very expensive place. Expensive means expensive.

24:53 Whether the locations are exactly like grocery stores Like a small house, you know that this It seems even from the room. One half would be maybe that means it's too short. Is it possible to do something like this in Bangladesh? Is it possible or is it possible to do something like that? Just like Modi's shop, they are taking it small. But what if it follows the coffee model? Is the place worth 250 rupees? Is quality possible within 150 rupees? Or what's your take on this according to me? It's not possible in Bangladesh, I give you too much. Good Reasons for This So Because I'm Staying Out We are using the culture from outside. We were late to class and office because That time between six and seven o'clock when coffee

25:40 I would enter the shop and get a coffee. So it's in that queue right outside the gate. I used to be late for class, so in Bangladesh. We don't have this culture in the morning. I wake up in the morning, have breakfast at home, and have homemade coke. Our mothers and wives make tea and coffee. But this concept doesn't exist in Bangladesh. When do I understand that I am in this concept? Trying to find a corporate office in Gulshan There is a building called Saiham Tower. Saiha Tower has many offices there. We are one under two. We gave one to the Dhaka Club. A kiss type Dhaka club in a small space I mean, Dhaka Club means anyone is a member. Prestige can't be what you mean. Have to have a good bank balance. You know, get into Dhaka Club, okay?

26:25 Then we also went to the head office of Bangla Link But I gave you a kiss the first month. It's going well, then the lowest sale is 250. There was also 250 dailies, there was also 250 dailies. I mean, maybe one went, yes, later I I asked, "Sir, that's 250 rupees." I am eating. So this situation too It was then that I realized that this is very Early on 2017-16 Very Early on I Understood that we are in the hang out Business and not the coffee business yes so we And the following is what Starbucks introduces. To the world you will have to give a Good experience and good ambiance You have to have good people running the show.

27:11 So your coffee shop will only run when you Early on 2016 17 18 did that time Maybe it can't be that then this Maybe that was the position now. The demographic is slowly changing. Consumer taste preferences are changing That maybe now if you make a small Try it out and see if it's possible. Might work I hope so and end means I would be so happy if that's the case. Because actually, brother, I am a minority, but you are. I am mine yours you are the Crimson Cup today It's a long way from Starbucks because I That will be the day when I will be in 64 districts. I can open the Crimson Cup, but is it possible? It's not possible, okay, do we have a Demographic That Is Willing to Pay 250

27:57 Money Everyday That's When I Think It's You know when you wake up at seven in the morning. I wondered if anyone could open a coffee shop. Maybe it's just hanging out and then opening it. But we open this as well. We went to Dhanmondi at 7 am but 60 70% packed school crowd means Parents send their children to school. But sitting in a crimson cup, having breakfast Butt drinks coffee Dhanmondi Dhanmondi Dhanmondi Gulshan office Before going, have a coffee, take a look at North India. Take it from us, take it from Gulshan in the morning. The outlet is run entirely by corporates, but... Actually, the business is not in Gulshan or Dhanmondi. No, Bangladesh is a beautiful place, if this is what you mean

28:42 Either you think about how big I am now. We are taking a big risk, Khilga Wari Uttara. When we are doing No Coffee Shop in Uttara Hum We've really been losing for a year and a half now. How is One Off doing now, by the grace of God? The most profitable stores are Uttara and Wari or Maen please tell me what this place is. There are now 14 stores in that place. Yes, at most 14. Which branch is the most profitable? Which of the list of profitable branches is my killer? Outlets are when I open Banani Banani It will be held in Banani in two to three weeks. Lines to the gate place back in 2015 Then we opened Dhanmondi. Become the most profitable then Uttara We opened Uttara, we have been losing for a year and a half. If you still think that Bashundhara is becoming Dhanmondi

29:28 Our most profitable Bashundhara Dhanmondi End Mirpur Mirpur How much is Mirpur Sony Square Number one, not number two, that's two. Number one number Mirpur Sony Square And Mirpur 12 also not like Sony but Mirpur 12 is very close to Sony. I believe in one thing, what is Bangladesh? Think about when a brand ticks You know when he was popular in Dhanmondi and Mirpur Trust me, why, why, because this and this and that Areas Where You Will Find Brands Loyalist Yes, I mean, you're just here for so long. Restaurants mean I get it I want it I was asking why, why, why, why. I mean, I think I put it somewhere.

30:15 There are no more shops here to sell people's goods. But here Mirpur means so many Restaurants are not the same in Dhanmondi. Surviving there means nothing here. I can't say that there are so many counters there. Food food fruit that brother is a normal Yes, you can go to the restaurant. Offcourse Rescue High Risk High Rescue Rent is also very high. Rent is expensive. Yes. Dhanmondi Crazy Rent Means Manhattan What does Marka Rent mean and what does Dhanmondi mean now? Crazy crazy rent we give in Dhanmondi That's why you say that you can survive. Yes, he who can survive, he who can. At the end of the day, be profitable. Which brand can go to Bangladesh? If it has to be run, it is run by people from these two areas. Give that means we are with you Mirpur and Dhanmondi is becoming my favorite to

31:00 Arias, this is a no-no, then you If the list comes in profitable, that is Khilga Store and Our Wari Store Khil Why was it surprising? Yes, I mean it too. From Khilga Khilga and Wari to my Expectations were very high, that's all. For some reason we are not at a loss but the Profit percentage is not very Significant next profit is a lot. What does the human test mean there, expect? What type of food do they like? I think there's another thing that happens. Spending capacity is also very big. Another thing has happened in Factor Wari. Maybe people from Wari don't eat in Wari? People from Wari might move to Yes Dhanmondi

31:46 The people of Khilgar come to Dhanampondi. They go to a place they are actually 200 250 300 Maybe they want more money now. We have regular customers who are like Khilga. We actually own every story. Text but regular customers give The 80 20 Rule is Right for Cafe Shops 80% of sales come from 20% of customers. Nothing is more true than this example. I mean, what do you do to do this? For us to do this, whatever works. I can tell it's happening. When we don't hire you first You'll see that our stores are very Young employees right then I'm first. We are trying to hire from North to South. I am doing it from IUB. From and Other Private Universities

32:32 I'm trying to hire him from there. And we didn't look for people who were looking. For jobs we look for people who want a new Experience, so this is one thing. We had a "ya" which means "I did". Want guys to graduate with a master's degree? Because working at a coffee shop is not for him. Button Ut University costs you a little hand I need friends to go on a date. It costs a little to travel with you, so give it to me instead. Student teaching I Can Do Something Fun So then we started hiring these guys. From North South From IUB From Private Universities I Think That's Something That has helped us and is still helping. Come because they are nicer to customers. When they connect with customers

33:18 Connect and get those customers to come daily. Wants to be like a beautiful thing for you. Two coffee shops everyday but you are Chinese today If you eat it, you'll have to eat Chinese tomorrow. I don't want to say that tomorrow, but Eat Italian, the day after tomorrow it means Indian. But you want to go to a coffee shop. True, after finishing the office, he went to a coffee shop. Many people sit down, but one goes alone. What are they, many people with a laptop and a book? Employees who are working because they are Certain wavelengths match that together. They talk about sports life for employees They go and chat together, so that's it. Something That Has Helped Us Create Brand loyalty is a thing of coffee. The test is the one that makes you addicted. When the test bird hits the zip Make you feel like going for it again and again

34:06 Again and then I think our employee That one-to-one relationship with them Report that we lost employees because of us. Customers may have taken it abroad. They gave me a job or took me to their office. I am very happy because what is one of USP you say As if different Students who are here part-time Maybe he's doing a job since he's new. Doing it for the experience and it's They might make it a career here. If not, then what is the turn over in that case? The employee turnover is supposed to be very high. No, yes, it's too much and that's okay. For a coffee shop, this is our franchisor. We were told that if an employee is with you For one year, yes, that's good for you. What is the average like when we arrived here?

34:52 It lasts more than two years, two and a half years because Suppose you join the first year of university. It only lasts for four years, then we Career progression here is very good. Why is career progression so good? Again that is due to Allah's mercy upon us. So we need to be there because there are 14 coffee shops. Managers and we are actually direct car too I don't mean to hire and make you a manager. We are moving from the ground up now. GM and Barista are starting at Edge. Hmm so we started from a salary Off Let's Set To 10 Now His Earning Closes Two lakhs, yes, yes, so that is career. How many years has he worked in the progression? Doing Six Seven Years Six Seven Years ago, a kid started writing. These are ours, starting as teenagers.

35:41 These are very aspirational for the company. I think we are in the roasting business now. I'm starting my two roster booths. Started barrister so they are now two The roster then purchases us. Manager Operations Manager All People Who Starred Food Makers Orstar Now Are In We have good positions here because we are Growing is so important in our career progression. People don't actually leave because maybe one One in place In a bank or a corporate level job My entry level salary is The manager gets that salary. That salary is paid in installments. The manager is the owner of the store, meaning if You don't keep him well, he's not gonna look.

36:27 After your story Rehan I can't be in 14 Places at Time of Course Like for Example means one owner but No relationship with a coffee shop. If you go to a Starbucks, Howard Shore Don't see that you don't have to be able to do it. To Delegate and Make Your Employees Feel Owners of likes, we can do this. This is aspirational for them. Because of this, not many people actually go, and those who do go Then and now, education is very important here. Important because I myself am one. I mean, I value education a lot. I value you a lot when they ask for a loan. Or leave wants due to exam education means Everything you do is two months, two months of exams.

37:13 Come later, Job for you is the maximum in Bangladesh. What happens in business is that we are very I will focus more on bringing in new customers. But it's up to the customer to bring it. This service is something that I have only seen in a very small number of businesses. In my experience, customer service is good. It's good that even many restaurants have it. Those who do not grid properly and feel It seems that whoever comes here is taking the order. If you don't understand, you don't really feel like you're here. Maybe it would be better if there were something like this in this place. Do you think there is a gap in how we We are a five star customer service. We can provide for any business. In my opinion, our country Customer Service and Overseas I think there is a huge gap in customer service. Even if you call Center Customer

37:59 Hughes Hughes Hughes if you mean one one Go to an office where the admin The department is responsible for something. Don't know what customer service is I always try to win the Kripa Cup. Let's try to make it fixed for us. and a standard is followed So this means regular trainings. Regular customer trainings that You have a right to know that if anyone Welcome Hello Welcome to Crimson Whether the cup understands or not, hello, welcome to The Crimson Cup is so perfect for you. You always talk with a smile when you have coffee. You're making the coffee while he's waiting. Where can I get the U Talk About from, sir? Did you come from school, university or office?

38:45 How was your day at Have A? Conversations are our training. Underneath you read how you strike. Conversation with customer Yes, we have that There are no complaints, or there are many complaints. That our family is misbehaving, right? We didn't talk about that, we were at his level. Let's go and solve it, I mean, let's talk ourselves. Let's solve the problem personally with the customer. Keeping customer service up to date is very important. Difficult because you actually have a human being. I have to control my mood. I will provide customer service at the bar. I have to control his emotions. Controlling his mood is a form of discipline. It's very difficult to bring in because I I am always angry with my crimson cup.

39:31 Every time I see a barista apron or I haven't read the name tag yet, it's up to you. Maybe with an apron and name tag, sales What is it about discipline with coffee? I wore a uniform, I wore an apron. I read the name tag, which means I'm ready. External World Matters Now what have I become? I got into a tone so I always get angry. People have been fired for wearing sandals. Why People Have Been Fired Jobs because I actually have a slightly different opinion. I have to admit that I only have one son. Two boys who work two shifts, one CCTV in every room is their job. Looking at CCTV What will you see when you look?

40:17 Suppose this manager's duty is so much this duty Is it so far gone and so far in? Has it come out that much? Then, without a uniform, no one would be able to work at the counter. did not go back No one else is wearing a uniform when dealing with customers. It's not like sitting in a smoking zone and smoking a cigarette. There are some things that no one wears sandals for. Enter No, these are some things he does all day. It's like they're watching us on CCTV. If you have any complaints or doubts, just tell me. Okay, so much, so much, look at this store. What happened, he gave it to me, did he? This is why they have the training they have. Focus is on that because they are watching me. It means I have to give it. Best Kind of Service means

41:02 When people lack accountability He actually gave a good performance. Maybe because motivation is always like this in people. There will be no motivation that matters to people. I gave up, this is not how discipline works. If it actually exists, then it means that it is in that place. How do you create the framework? Suppose I play for my business now. Our first for the decoration business How do I understand the steps? Training is much more important, but actually I will give the training, what should I keep in mind? Should Foundation A customer who is going to be trained From entering, to ordering, to sitting down. Is your job completely over until you leave? Write Hello Welcome to Crimson Someone like Sir Hair is Bill from the cup If you say Many people say that I don't know what I want.

41:50 In many restaurants you will say "Sir, here it is" Our menu is trained there. No one will say no to this here is our menu. It must be that sir, my favorite is Crimson. You can try that cup of coffee. Sir, my favorite is hot chocolate. You can try the fridge. Customer service is what it is. That my menu means it's you don't care. That's not that's not it sir I like it You can try this, sir. I have a new pastry coming today. I've eaten it before, it feels really good, you should try it. You can do it if you don't like it. What happens to Mila and the managers? You and I. I said a little while ago that you make them feel like Owners mean we give a percentage of sales. I told the managers that if there are so many sales, you will have so many

42:35 If there are so many sales, you will get incentives here. Quality customer service and meaning emphasis You have to do NCO with Bicaz Cell. It also gives incentives and he knows that Without good quality, without good service He won't even get a cell, so can he share it? What kind of incentives do managers receive? How do you set KPIs? So let's take a look at our Suppose a store has a general sale. If the Bashundhara store is in our month, If he sells for 20-25 lakhs, I tell him that Suppose a manager's salary is If I tell him 20000 taka, then 20000 is 20 lakhs. If you sell the money and get 5000 rupees You can make 25 lakhs, you will get 10, okay? If he has 20,000 for that boy, but

43:22 5000 5000 10000 is a lot of money and my thoughts I'm earning five lakh taka, man. I don't mind paying ৳5000. Because everything is above him, I am his GM. I am saving 1% of the company's profits. What is GM responsible for, 1% of profits? All the stores have 14 branches. General Manager General Manager means He gets 1% of all profits. 1% of Profit That's How You Treat Yourself Yes I can't be everywhere and I like That you empower them. They have to make it their business that I'm here. I'm working, I get so much money, I don't know. They have the ability to earn money like him. They have to be taken to that place.

44:08 They mean regular calculations. This is what needs to be taken beyond calculation. I will give them these incentives in place. For who will get this thing? Will managers get it or only managers? Only those who are not at the executive level are Biz. They mean they work under managers. When the manager comes, how will I deal with them? You have to figure out a job. There are different departments in the company. There are department heads, their work is done. How can you find a job? What happened to me? I don't know, Wonderful, this seems different. Different ways for different businesses Can work But I would say that this is what I would call a concept. I'll say no, I guess whatever it is. The law you have just shared is this. Atlist Generic Way is quite a lot It worked for business, yes, yes.

44:54 This means they are not made employees. You will see ownership of each company. Only then will your company employees be better off. When the company does something bad, when he Sleep is forbidden, you will see that your company Alhamdulillah this is in good condition. When your business fails, it's OK. When your heart beats and your success is yours I'm glad that this is a company you should Be Proud of That's My Opinion Meaning Again Bhai is the largest coffee shop in Bangladesh. Which one? In terms of Outlets So I Think It's Games On Games In terms of outlet outlet 14 if I Bolly Market Share Wise Market Share

45:40 Wise I Think It's A Tie Between Us And Northend really is yours. Things need to be understood, Northern. Has Six Years Head Start On Actually 2009 Age Roster Then That Birthdare Was it this or that? Actually, the North End has a lot to contribute to this. In the market, it means that people are what they are. Cappuccino What is Mocha Means Northend Creating a market where Players like us are enjoying it. That's true, you credit me, it's a joke. I'm thinking about a meme. In the middle Chaka I

46:26 Think 2016 was a Daily Star. That's it. Foodies were not there, Dhaka Foodies were there, yes, yes. Yes, Dhaka Foodies was a company. They are a Coca-Cola with the Daily Star. Online Total was conducting an online poll. Public poll is an online where the best Burger seems to be winning this 16 17 I still Have the award somewhere in my office. Takeout number two had the best burger. How old was Matshef? It was 16 years ago. 17 and the whole online because we see I mean, we could, because you came in everyday. He would see whose vote was the Crimsonka vote. Voted as the best coffee shop number one Public voting atlist then we are public I was ahead in voting and gave in terms of

47:14 Sales are also likely to be tied with the Number Number One Number Two What About Gloria The number of jeans outlets is very less. But Gloria Jeans is actually Gloria Jeans can't be called a coffee shop, Gloria. Jeans They have a chef who does a good job of extensive cooking. Very well is actually doing very well but Their food menu has a lot of contributions. More than our Crimson Cup but no Kitchen Nai Crimson Cup Outlet The chance of an accident is always low because We don't need a stove, we just need gas. We don't need an electric stove. The meaning of heating is hot. Our SO is so important to our food that it means

48:02 That's what our franchisor does to us. He was saying that he would come from headquarters once. Walk Into Coffee Shop & I C Pizza End Burger I know that they are not doing too Well Hey, you didn't have cafe coffee in India. Day CCD seems to be in a state of chaos right now. It's all over, I'm in Kolkata. Let's go see if they sell chicken biryani. Making chicken biryani at a coffee shop with coffee I saw someone selling chicken biryani. So then I realized that it's not possible. Recipe for disaster that's a recipe for Disaster is off course, off course, son you walked in. To Cafe Cafe means coffee shop you have To know what goes with coffee means coffee.

48:48 What food goes with you having pizza? And Fried Rice and You What is your relationship with lobster coffee? Why does this inconsistency exist when it comes to baristas? All means everything for a coffee shop. They are the baristas and the face of the coffee shop. It depends on the condition of the coffee shop. I'll give you the best blended beans. South America brought it from Africa But if that gene is not in his focus Your coffee is ready when you are between 19 and 20. If you need to pull the short, you will be fine. When you put it in the coffee machine, it's short flower shorts. It takes a pool, which means you have to give it a timer. That means that the bean is short, the bean is coffee.

49:34 When is it converted to espresso? It needs to be short-pulled, there is a timing to it. So the timing is between 22 and 29 in. Terms of Crimson Cup If that becomes 21 It's gonna be light if that's 29. Plus it's gonna be like means burnt Burn to dark now if he doesn't have focus If the short post doesn't work properly, it's It will be 19 or 20 now, one day I will be that one. Boy, there's a big one in our creamsicle cup. He's been saying things for years that I'm yours. I mean, why are you upset? I mean, why are you like this? Why don't you say, brother, that's our crimson? Everyone in the club calls me brother, not sir. And we have this culture from before. I'm telling you, sir, I don't mean brother.

50:20 So that there is a homely culture. We introduce ourselves and say, "Brother, my heart is beating." This happened in a bad house, a fight with my father. I told you right away that it was extra. This is me, the customer service agent, Karen. He is coming in to pay 500 taka. Care, what happened to your house? What happened at home? There's a lot of trouble at his house. But he's coming here for a retreat. So you have to greet him with relief. Smile you have to say welcome to Crimson Cup, you have to give him your wire. This is why the elders actually speak. The customer is always the right customer. Is King and That's True So, above the barista, everything is my store. Those who are fixed customers are based on The Baristas means the baristas with their

51:08 You are very close to them because of the relationship. Go to the store and see the baristas chatting. Having an off-duty chat with a customer The uniform is finished and left behind the counter. Enter This is what happens to baristas. Contribution to Coffee Eminence I mean, I have a very big one. Dreaming of opening a coffee shop someday If you want, I'll take the creams. Let's want to buy the franchise of End Cup Give me a breakdown of what it will cost. It costs me a little bit, as I said earlier. The cost of opening a coffee shop will be the same. Which is your security deposit? Products and Equipments that 15 20

51:53 Decoration worth 1 lakh taka, ginger worth 30 lakh taka Miscellaneous holds five lakhs of marketing For the sake of That's 10000 Dollar Franchise Fee Per Store So That's it, that's it, and we don't really do it. We do not give franchises, we and we keep. Equity in the Store Win Every Store or What we do is we are A2G Operations Well, we handle it, I mean, who do we even We are not responsible for running our store. Bicaz means a lot of chances of screw ups. So we run everything ourselves, but we keep Minor Equity in the Store to End We don't keep that 5% royalty on sales. The whole US wants that every month.

52:39 You see operations saying how will That work I think I do. I'm selling my franchise here. What will the relationship be like with you, my friend? The relationship is about you mainly coming on board. Investor Investing in the Store OK Formatting all of the stores means this is Actually, it means that memorization is like a store of knowledge. We run the business, everything is yours. This will be from this put under the process Do this when you arrive in the morning, do this when you leave at night. There are some checklists before opening a store. We have such a big module, work on that module. Are you from Mirpur? DHS is not what you say, brother. It would be a little better if you do this at Mirpur DHS. Marketing wise we can do this okay let's Do this brother, we can introduce this in. Mirpur DHS OK brother, we are a little

53:27 If you make the interior like this, the people of Mirpur will be a little It likes that, that's where your inputs come in. Okay, give it to me if you are willing to learn. To learn about coffee which is not the case Investor is really interested in us Learn Anything Time If not, how many of the 14 stores are there? How many more are you doing together with investors? You are nine Maybe Investor Stores, okay? Five for you, five for us, yes that's it. It's 100% you two are not friends. We both have a company. There, we are talking about Brother June. I said June brother, we have one older brother and another Upal Bhai Son Me and Mahamin Started Head Idea of ​​Crimson Cup

54:12 I knocked on the door, "Went to June, brother, we have one." It was a big yes, meaning we insisted on staying home. We will not take investment from either Come from a business family and my father I am getting a lot of offers, so take it from me. I'm giving it because I am who I am. I was wondering if I could do this. If you fail, you'll lose your father's money. No, I was trying to see. What Metal Am I Made Of? I would go and pitch to investors. I and Mahamin are wondering if this can be done. Will you come or invest? So, June brother, help us in finding it. Investors, let's work together. Company with upcoming means company own Stores are all over the place.

54:59 Yeah, that was one of our biggest. Achievements I remember the day we The first investment is locked in and I Mohammad Dancing Bikz means in Bangladesh But in fact, these VC cultures are It wasn't there then, but now it's coming a little bit like "It's Not Too". It's so prevalent, it's just one thing. Getting investment is a big deal for us. It was a big deal for me when I Says that I should open a coffee shop If I don't have capital, if I don't have money, I How do I run a coffee shop? I tell you how we do it. We haven't invested a single penny, either. We are investors, we have not invested any money. What if your business plan is good? How much is your idea worth to investors? What is your usual percentage? Our investor majority is 60.

55:46 70 for example from Rupain Group We are a Bashundhara store of Rupain Group. We took that place from them, so they rent it. They don't take it, so we give them 80%. Because he takes the rent and doesn't have any advance, that's what makes it Sense for Asco gives majority to investors 70 70 65 We give 60% to the investor and win the rest. Off equity brother one I usually go to restaurants. I want to take that, it costs a lot of money, right? Two questions, one question is what? There are many categories in restaurants. So don't think I can sell coffee or pizza. I can sell rice, I can sell rice, I am Japanese. Can I give you a restaurant? Chinese restaurant How do I know which one is the best?

56:32 What type of restaurant should I give? Number one and how much money do I have? I should gather capital and get down. If you had told me a little bit about it, I would have gone to the coffee shop. Let's say you decide to open a coffee shop someday. I want to give you a coffee shop, you think you have one. Hum took over 2000 square feet of space They took the security deposit there, that's what they said. 10 lakh taka tough butt caught the word 10 lakh The money is 10 lakh taka as security deposit. This means you have to pay in advance for the coffee you buy. 15 to 20 for related equipment It will cost you one lakh taka. You will need five lakh taka. PC computer means various things Extra Extra More Little Things I have to buy it, it will cost around five lakh taka, so how much? It's 10 20 25 25 lakhs then your

57:20 Inventory needs to be purchased for 10-15 lakh taka. Need to buy inventory means coffee bean syrup Sauce means you are a two-month athlete. Come down with the inventory. So 35 lakh taka then comes the decoration. Now, how much will you spend on decoration? That's all. I mean, I know that 8 million is above you. The money is being spent by someone who owns a 2000 square foot house. So I'm wondering what interior one is. Whether to open a design company or not is a big deal. Getting money Why doesn't it cost so much to make beautiful decorations? If you focus on yourself, if you go on your own Go and verify the price and ask. Then you can make a nice profit of 25-30 lakhs. 2000 square feet 2000 square feet For good decorations, go to Pinterest. You will see a good coffee shop.

58:08 What is their test of course and also yours? It will depend on your test. What will be your reflection? Which means treating it like your own home. I should see my father give me a bath once. Gave One went to the bathroom. And not clean, Dad comes out and says Saying that because I'm a little bit of a clean freak Freak means I have a little bit of a problem, so say that. The bathroom in your own home is very beautiful. Keep your room clean and tidy. That struck me as something my father actually said. That's to me, what's the situation with you? That's very good. Keep it to yourself, you have to look at it yourself. The test is at your place, at your coffee shop. Reflect, so how much is 60?

58:55 65 your Need around to make a cafe 2000 1000 square feet cafe in square feet If you go, the price of the decoration will be reduced. The advance may be reduced but the product And equipment and other items. It would seem that all in all we can conclude that Do you have any income between 50 and 65 lakhs? If the kit is in any area, does it mean anything? Don't try to capture the type area here. I'm saying that Dhanmondi and Mirpur are different. Okay, okay, okay, one question for all of us. Does White Union Ports Yes Yes Yes, all airports are 400 square feet. Crazy guy wants 8 lakh 10 lakh taka for rent Or does it mean monthly rent, monthly rent? I can get to the airport with this fare. We all have credit cards.

59:40 Yes, we all go to the launch and get free coffee. Who would eat coffee there with money? Everyone asks why at the airport now. There's a coffee shop outside the airport, right? It means I have to see where I'm coming from. I gave to give, I lost, this is what happens. No, this is not like when I was there. I went to Khilga, whatever you think, in different areas. A slightly different market means I Don't know what's gonna happen so I Tag with Dominos They and I have a very good relationship together. Whatever meaning is next to each other, it means a floor. It can be done like this, with or without me. Yes, what does it mean? The risk is minimized. Wow, risk minimization is good with them. I understand and I don't mean that. The one who eats his food won't eat yours.

1:00:27 With Even With Being Human Dhanmondi 27 You'll see Domino and Being Human side by side. Okay Okay, one more time, you're so much turf. Morph is so much business in the world. Are you doing business with Salman Khan? U has come to Bangladesh with Human And one who Brotmin my friend that means I am crimson Cup with me, Mia Mahamin. What does Miami mean? What is the story? The story is that we are Salman Khan. Very big fan of OK then when outside I would live with people and see what it's like to be human. Many people have a lot of opinions about clothing. It means attracted to being human. So those who were outside, those who were outside When you are in the UK, order UK Yes.

1:01:12 Would it be on the website or someone from India? I saw the Be Human T-shirt coming. Wearing a Bing Human T-shirt In the market, you are the first to notice the human being. Do a lot of fakes, a lot of fake being human. What does being human mean in this context? Demand in the market is being human, okay? And Salman Khan, Salman Khan's fans? Many Hughes, what happened now? We have a friend here. Yasmin had a gym in Banani. Karachiwala is our friend Vivek So Hee Come from India, Indian, that gym. As a trainer Coming soon: Hughes Shout Out Vivek My Camera Vivek Hughes shout out Vivek became friends, saying that

1:01:59 Bro, I'm Salman Khan's sister's trainer. I was my niece's trainer, then my auntie. I was Salman Khan's mother's trainer. I said, "Are you trying to push me?" Far away then they say that I'm on Instagram Nice videos showing, I have a conscience. Friendship is organic, organic. Friendship means he likes you slowly. He's starting to understand Bengali, so talk to him. I said that we can go to a time Approach Them From For Being Human Reasons Look, when you come to Bangladesh, No international clothing brand Those who are doing well are left with Uniqlo. Uniqlo but big big brand chem But there is room for the End Left in Bangladesh.

1:02:45 An international clothing brand Yes, we make all these things, but these So there is no access to our consumption. It's time for us to be HNM again. Our country is our own, our people are our own. It's like going to Singapore and buying it and moving back. Yes, but it just means one hour. What does being away mean but to us? I don't have access, so I'm saying this is a good thing. Yes, we can approach being human. So it was a big yes of course to get in. Touch with some means everyone is a fan. We wanted to be business partners. I approached her designer, Ashley Zoom. I had a meeting and told Ashley that Ashley Bing says we will bring your brand too. Come to Mumbai, I went to Mumbai with his team. Salman Khan's sister appointed its CEO

1:03:32 Alvira Who is the owner of being human? Cloning India CEO and two or three others We are dealing with the CEO, so say hi. M Sanjeev says more about you guys and from Bangladesh, we see them as one. We already have such a big file on the table. It means they have the right to research us. What are you doing in Bangladesh? How many retail stores are there? There is an outlet, so the CEO suddenly says this? I understand everything you say in Bengali. Is the forehead colored or is it half Bangladeshi? And reason in India his mother was from Bikrampur Sanjeev Rao is a The connection was made and I came to Bangladesh while doing this. We showed and explained the market. Launched Being Human

1:04:20 [Music] Clothing Khan Aslo I remember when I Sohail Khan's invitation letter was being typed. Here is the passport on my laptop and I I was typing the invitation letter. Like means wow, where does Allah actually come from? This is what happens, where can it take me? The reason you type means you are Only thankful to the creator who made this It means you tried a lot of things. To do that like Sohail Khan who has spent his whole life I see on TV that he has given his passport as an invitation. I am typing my letter. I sent it to my laptop and Sohel Khan came. On opening day One and a half to two kilometers Line fights push push I said

1:05:06 Wow Allahu Akbar Wow I am the one I was expecting that sale to happen in six months. 15 The goods arrive in 15 days. The last one was out of stock, so I immediately thought... Now I have to expand the store a little bit. I thought that one store would expand the store. By the grace of God, we now have four in Tara. Bing Four Bing Human Outlets are very large A repeat Customers with high buying capacity Hi Salman Khan fans, this is actually like that Designs that are a little different because of us Those who say yes in the country mean that they are coming to our country. The clothes that are there but are good mean you

1:05:53 If it means knowing ecstasy, texting, The ones that are there are good, but actually... Still, since it's work with Italian French designers are The design is a little different than they say. Hindi word hatke butt is a little different Yes, in their market, this is it again. Eat a lot and our customers are waiting. When will the new collection come out? When will it come? By the grace of God, this is a Good response, I was a little earlier. I wasn't saying that the Crimson Cup was my 64th. It may not have been possible to give it to the district, but it is possible now. Not the most human being but 64 What is the ticket size of the ticket issued in the district? What will be the pricing? The lowest but You can now buy this t-shirt from Being Human. You can buy it for ৳800 ৳800 We were starting with a very high price.

1:06:40 Then we understand that they have given us

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