Full transcript of “Claude + WhatsApp = $12,000/month”. Click a timestamp to open the video at that moment. Need another video? Use the YouTube transcript generator.
0:00 If you already have a business, the things that you've considered outsourcing, customer call centers, whatever it may be, AI agents are perfect for. The stuff you would give to an intern, AI agents are perfect for. >> He said he was converting 55% of his leads, not calls, leads. And I was like, "How on earth are you doing this?" And I was like, "Well, how many leads a day do you get?" He said two or three. So, what's the process? He's like, "Oh, it's really simple. My aunt, I pay her $60,000 a year, and she has only one job. She has no responsibility in the company besides the moment a lead comes in, you stop you stop cooking, you stop loving your child, and you immediately call the lead." In the next 10 minutes, I'm going to build an AI employee for a dental clinic using Claude that can answer and book people in on WhatsApp. And my biggest secret is that this right here is the reason that I close eight out of 10 of my calls. Because this just
0:46 booked a patient as the receptionist, and the dental clinic didn't even have to lift a finger. And before you think this is just another tutorial video on YouTube with made-up numbers and no proof, I want you to take a look at this. All of these clients that have spent over $2,000 with us has come from this exact AI that I'm about to show you. And the same thing in here, all of the clients that have spent over $2,000 with us, we implemented this exact AI that books appointments on their WhatsApp, their email, their social media, their SMS, basically all their channels. So, here's what we're doing. First, we're going to build out the AI live. This is also what we use on the sales call as a demo. Then the second part, we take the whole process and we just turn it into skills. So, the demo, the research, and the whole AI gets made instantly. You just point it at any business you want to work with, and it's done. Then I'll show you our secret to make sure that 80% of the business owners that we talk to, they show up to
1:31 the call. Then we put it live, and I'll tell you exactly what to charge. Here's the mistake that you're probably going to make if you don't listen to this. Most people get on the call and they start pitching AI. They talk about the tech, they talk about the chatbot, and they talk about the automations. But nobody wants your AI. They want more booked patients, they want less clients going to their competitors, they want to phone and call and turn into money automatically. They don't want AI, they want the outcome. So, we're not building a chatbot, we're building a system that answers clients immediately, handles their questions, and then books them in automatically. First, we build out the brain of the AI employee, and it's going to be the prompt. And the trick is we don't start from scratch, we take something that already works, and this is the prompt format that we've used for all those clients that you've seen. And to break this entire prompt down into blocks, this is what the structure of the agent prompt that we've created actually looks like right here, and you
2:16 can pause it and look at how it works. But, we're going to keep going. So, we start with our own template for the booking agent, and we're going to tell Claude to break this prompt into building blocks and tell me what each block does. So, this is our entire prompt broken into blocks, where you can see each block has its function. And I want you to take a look at this right here, because these two blocks right here is the main reason that this even works, and it has high converting booking rates. The conversation flow is three questions that we use to guide the conversation and guide the customer closer to make a decision. And then we have always respond to the customer first. If you've ever chatted with an AI, you know that some of the outputs are extremely generic. You could give it your whole life story, and it could just say, "Happy to help with that. Where do you want to go now?" Which is the last thing that we want. So, an example of how our AI responds is if somebody says
3:02 that they've been hurting and they have a tooth pain, and only when it's acknowledged the customer first, it proceeds with the question flow and the booking. Looking at our template, let's make a conversation flow and acknowledgement for this dental booking agent. Write out the exact question flow that we're going to be using for this chatbot. Now, Claude asks when the bot should capture the name and patient contact. We're just going to do it at the very end. And for insurance questions, we're going to be implementing the full FAQ for the dental company at the end. So, now based on the template and our strategy for acknowledgement and also for conversation flow, Claude has built this out for us. Now, I don't want to do this by hand every single time, so we're going to turn it into a skill. That way we turn everything we just did into a command, and we could just point it at any business or any industry, and it's going to write out perfect prompts like this for us. Turn this into a skill so that we can run this for any industry,
3:48 any business, and create prompts like these. And then I'm going to use the skill Creator skill to run it. And if you want the Skill Creator skill, head up to customize, head over to browse skills, and then it's going to be the first one under Anthropic's own skills right here. You can also just search for skill, and it's going to pop up. Now, we have a skill that is basically just a prompt that will build out an entire system for a customer-facing chatbot right here. Now, we're going to save the skill, and I'm going to give it to you, and it's in the second link in the description. And in a bit, I'm building out a second skill that will do the entire research process for us, that will put in all of the FAQs and all of your company information into the agent, and additionally give us a brief for how we're going to be running the sales call. We're going to be using Firecrawl, which has access to scrape and crawl the entire web, and then the demo and the research is going to be made for us instantly. Now, the brain needs a face.
4:33 We need some UI that we can show, and I want it to look like WhatsApp so that the clients, they can resonate and they can understand what's actually happening. Now, implement this dental prompt that we just made into a WhatsApp UI that looks exactly like WhatsApp on iPhone. It gives us an entire prompt that will make us a WhatsApp chat demo that looks identical to WhatsApp on the phone. Now, while our WhatsApp demo is cooking, we're going to head over to Google, and we're going to go to console.anthropic.com. And we're going to need an API key that we can then use for our demo. That way, it actually works, it actually has a back end, and Claude will be the one responding. We're going to head over to API keys, and then click on create key. We're going to call it WhatsApp demo, and it expires in 1 day. Now, we're going to copy and save the API key. To make sure the API key works, we need to head down to credits, and then we're going to need to buy some credits. You can buy just $5 of credits, and it's
5:18 going to last for a long time. Now, we have the demo ready. I'm just going to give Claude the API key and ask him if he can get it active on Netlify for us. If not, he's just going to make a quick guide and show us what to do. So, it's always good to just have Claude tell you what to do so you can check if you're doing it correctly. Now, while Claude is checking our work, I'm going to go ahead and try to launch this on Netlify. It's completely free. Just head over to Netlify, create a free account, and then you're going to take your project, the WhatsApp demo, and upload it right here. Now, we get a live domain hosted for us right here. We're We're to click on it. So, there was an error with the API key that we just created that didn't go into the demo. So, if you're having connection issues inside the demo that looks like this, then just make sure the API key is in. So, now we have the final demo here. So, we're going to head back to Netlify, make a new project, and then just drop in the demo right here. Now, it's deploying our demo and making it
6:04 live and checking that everything is good. Hey, I just uh want my teeth checked. Now, we have this demo and don't overthink the back end of this. You basically just put in an API key which lets our front end talk to the AI so that we can show our AI employee through a UI they actually know. Let's try this further. I got my teeth checked on 6 months ago. And notice how I said I just want my teeth checked and it sounds like it's just a general checkup and it's easy enough to set up and then it proceeds to ask questions. Then it comes up with a good response again, do mornings or afternoons which is your best for you? I usually have extra time in the morning, so that would be good. My name is Oliver Alexander. And in a few minutes, I'm going to show you how we take this from a demo, we actually deploy it live on WhatsApp for a real business. And this right here is just a universal looking for that works with any clinic or any store because it's just going to get the information from the client and then we're going to tell
6:50 them that this is going to be booked by someone that calls them. And this helps because we nurture every single client that comes in, we get the information from them, and then they feel like their case is being handled and that we're going to reach out to them instead of them just waiting for a response, which is exactly when they decide to go to the competitor when there's no response at all. I want you to add everything we just did to the demo builder so that when I give you an industry or a business, you're going to create a demo on WhatsApp that looks exactly like this. So, you add it onto the current skill. Now, we just spoke to it like a real patient would and we responded like a real human would with a good question flow and understanding the pain points of the actual client. And this whole conversation cost me 4 cents to run. While this builds, I'm going to show you exactly how we make sure that our demos are high converting by going in and doing research on the business, then also pulling all of their business
7:35 information, all of their frequently asked questions, all of their services, and putting it into the AI agent so it has all their information in the brain. And this is exactly what the business owner will be looking for when he's looking at your demo, when you're on a sales call with him. And for this, we're going to head over to firecrawl.dev, and we're going to click on setup for agents, and then head back over to Claude, start a new chat while it creates our skill, and we just paste this in from the website. Now, while Claude is onboarding us on firecrawl, we can go ahead and update our agent prompt builder skill, which will now update itself. So, not only does it build an agent prompt, it also builds out the entire demo for us in a WhatsApp format that will be ready to show to a client on a meeting. Now, for the firecall onboarding, we can actually use a key list here, which means we don't have to set up an API key like we just did with Claude, and we don't even have to create an account. They just have a tier where
8:22 we can search, scrape, and crawl the web completely for free. So, we're going to start out with that. All right, so it's halfway set up. All we need to do now is just connect the firecrawl MCP inside of Claude, and we just authorize for personal use here, and then we go back to Claude. Right, nice. So, now it's set up and running. Now, all we have to do is start researching. Create me a prompt for research a specific business and a specific website for our demos. And now, all we have to do is just find a business to actually run this on, and we'll get a demo built back so we can implement all the information of the business into the AI's brain, and then from the research, we also get a sales call brief that we can use on the sales call that will surface their two to three pain points, and it's also going to see exactly if they run their business through WhatsApp, if it's the phone, or if it's social media. Basically, giving us all the information that we need to run the sales call. And the third one is a commitment question, and I'm going to get to this in a few
9:07 minutes, but it has to do with actually getting everybody to show up on the call. Now, let's find a business. Head over to Google Maps, search for your city, and then dentists, and then just pick any dentist. Head over to their website, and then copy the website. They made this with Claude, and then we click on run. Now, the research is done, and it's giving me all the information about their business, but the most important part is actually the main CTA. So, they take forms, which means that our AI is best working for WhatsApp and SMS, so that we can reach out to these people with get an appointment. They don't take phone calls, so not only does this tell us everything about the information that we put into the AI employee, it also tells us exactly what we actually need to build. We also get their top five frequently asked questions that they themselves put on the site because they get these questions. So, we're going to input all of this into the AI. We get our sales call brief right here that we
9:52 can use for the sales call, and then we get our commitment question right here. Now, we're going to tell Claude to turn this whole process into a research skill, and while it makes the research skill, we're going to take all the business information right here. We're going to head back to our dental booking assistant. And then, thank you for creating the skill. Now, we're going to run it for the first time with live business information. So, you're going to take the skill that creates the prompt and create a WhatsApp demo for this client right here. You can ask clarifying questions. So, we're going to take everything that we built so far and turn it into a real AI employee for a real business. And then, just after this, I'm going to show you exactly how we actually deploy it live on WhatsApp. Now, while our entire demo is being built out, we can head back to the Firecrawl agent and then save the skill that will actually do all the prospect research for us. So, the way you use this is you take the research and you paste it in together with the agent
10:39 prompt builder skill, and it's going to give you the entire demo that you upload to Netlify that you can show live on a call. Once our personalized demo for the business is done, we then take this demo, we head over to Netlify again, we add a new project, and then we drop in the file. And in a few seconds, I'm going to tell you exactly how we get them to show up on the call so we can show them the demo and then sell them and implement the AI. So, what we have here is a fully customized demo for the dentist itself. So, we can ask questions like, "Hey, I wanted to come down for a check. Where's uh your address at?" As we can see, it has their exact address. Uh I actually didn't visit you guys yet, but do you guys help with jaw pain by any chance? This is one of the things they actually specialize in. All right, so I'll only get treated by one doctor, no one else, right? This is also one of their terms that he's the only one doing the actual procedures and stuff like that. Perfect. So, it takes all the company information and keeps the AI
11:24 specific on their company alone. It doesn't make up anything. It doesn't reinvent stuff. It doesn't come up with any terms. Everything is kept simple. Now, this is the whole machine. The research is done, the demo is done, you have a front-end and a pretty damn impressive demo that you can now show to a business owner to bridge the gap between what AI is and how it can actually help their business and make a real impact, save them time, make them more money, make sure potential client don't go to competitors. Everything in literally one command and it's yours by the end of this. Now, this is the strategy to make them show up to the call that nobody is teaching. Because you can have the best demo in the world and if they don't show up, it doesn't matter at all. You don't win the meeting by sending over the demo like everybody says. The first thing you do is you create an event inside of Google Calendar, call it Ollie and dentist's name, and then you're going to add guests to this as an example. Then
12:10 you're going to add their email into the event right here and then click on send. And we tell them to take a look at the time and the time zone to make sure everything is correct. And if it's correct, then accept it. Now, next step is the most important. This is what you do 24 hours before or on the same day a few hours before if you book it day-to-day. You're going to call them with a research question. You might already know this, Fire Coral, the research, everything might have already shown up. But you're going to call them to give them a little bit of proof that you're actually working on their demo and they're going to give you a little bit of commitment to actually show up to the call via information. So you're just going to call them, say, "Hey, I'm working on your demo right now. Um, I was wondering, do you guys close on every Sunday or how does it actually work?" And then they're going to answer that and they're going to be like, "Oh, perfect. Like now I can implement this into the AI, blah blah blah." And we're still good for tomorrow, by the way. We're still good for a few hours, by the way. And they're going to be able to say yes to this. You basically just proved
12:56 that you're actively working on something and you're giving them something up front for free, which is the demo. And as humans, we're naturally going to want to reciprocate into this. And then 2 hours before we want to send out either automated message or manual in the beginning saying, "Quick heads up, I'll see you in 2 hours." That's That's it. Nothing more. Now, if they ghost us, forget, or they're 5 minutes late, then what we're going to do is we're going to go down to our meeting event here and we're going to click on this email guest icon. And we're going to email them, "Hey, are you able to make it?" And then we're going to hit send. Because this is going to send them a notification and it's going to let them know that you're in the meeting currently waiting for them. This step right here seems useless if you think that people just ghost you, but honestly, a lot of the times people are just caught up doing something else, and this has genuinely saved so many of my sales calls. After this, I'll show you how you put this live onto their WhatsApp for their business, and I'm going to tell you exactly what to charge
13:42 for it. Now, you want to deliver this, and what we built so far with Claude was just a demo. Now, it's time to actually get it on WhatsApp, and for this, we're going to use Go High Level. And to be completely transparent, I give out Go High Level to everybody for free that joins my community the 1% in AI. And if you don't want to join, the affiliate link below is going to give you 30 days of free trial instead of 14. I genuinely don't care if you use it, it's just there if you need it. Now, when you open up Go High Level, it's going to look something like this, very bland, not much going on. We're going to head over to AI agents, and one thing that's important is that and Go High Level doesn't take the prompt the same way Claude made it. So, this is how we're going to set it up. We head over to AI agents, then click on conversation AI, and then we're going to create a bot. Then we're going to use the prompt-based bot, and we're going to click on start from scratch. Now, we can call it the WhatsApp dentist agent, and we're going to put it on autopilot. And you can deploy the AI we're making on all of these platforms, which means that what
14:28 you've just made can literally be deployed to any company regardless of what they use. So, even if they don't do it through WhatsApp, you have all these other options to deploy the exact same agent to that will give the business the exact same outcome. But for this, we're going to use the WhatsApp integration. So, we're going to remove all the other ones. We're going to give it the business name right here, and then for the autopilot mode, I would suggest putting this to 30 seconds or 1 minute to make sure that it's realistic. And we'll allow the bot to answer images and voice notes. Then we head over to bot training, and then we're going to add a knowledge base. Now, we head back over to Claude and we're going to take the Busch Dental Smiles demo, and we're going to chop up the prompt into Go High Level's format. So, splitting up everything into personality and goal, everything like that. Read Go High
15:15 Level's documentation, and then take our prompt only, and then just make sure that it fits Go High Level's format. So, now Claude took our prompt, looked at Go Highlevel's documentation, and then created the conversational AI just for Go Highlevel. And while I put this into Go Highlevel, let's just make a skill out of it so that you can use it. Based on what we just did, create a skill that will convert any prompt to a Go Highlevel prompt. Now, we copy this prompt to the personality. Now, we're going to take the goal, copy it, and then we're going to take the additional information, which is our FAQs, and then put them in here. Now, we save it, and then we can test it real quick. Hey, my teeth are kind of hurting, and I want to check. Awesome. Sorry you're dealing with that. How long has this been going on? I've had it for 2 days now. It kind of comes and goes. I just want to check it out ASAP. Thank you. Awesome. And it goes straight to the booking with the universal booking flow that we also
16:00 instructed it to do. Awesome. Now, this is completely ready to go. To get this live, we're going to head down to settings, then click on WhatsApp. All you need to get this live is that the client, they have a WhatsApp Business number, they have a Facebook profile, and they have a Facebook Business account. And then you can basically set this up right here. You're basically just going to connect Go Highlevel to their Business account, and then their WhatsApp Business account. click confirm. So, now it's connected. We're going to head back over to Go Highlevel. So, now when we open WhatsApp on our phone, and we type out, "Hey, I want to get a dental check. My teeth are hurting." So, currently, we're waiting for a response. The reason this is not working is because we have to go to AI agents, then click on conversation AI, and we have to find the bot that we just created, then head over to agent list, and then the WhatsApp dentist agent,
16:47 we're going to click on it, and we're going to click on set as primary. Now, let's send the message again. And then with a nice 30-second to 1-minute delay, we get a response from the dentist. Yeah, it sucks. Can I get a booking pretty much immediately? This response is perfect. We acknowledge what the customer said, we tell them what times we have open, and then we ask a question to make sure they feel understood. Now, this is just going to proceed with the booking just like we tested before. Every single WhatsApp message this clinic receives will be taken care of by an AI within 30 seconds of wait time, and people are immediately going to be booked in, which means their case is immediately going to be handled, they're immediately going to feel like they're being taken care of, and they're not going to go to a competitor. Which means that you probably just made this dentist over $500 from a single appointment. But now, how much do you get out of actually helping these dentists book appointments, having people not go to competitors, making sure they're
17:32 available 24/7? You charge for booked appointment. This might sound counterintuitive in the beginning because I could just collect a lot of money up front and then I can just have a monthly retainer. The thing is, all the clients you saw earlier in the video that are over $2,000, they are all appointment-based. You literally don't have a ceiling for your revenue with appointment-based pricing, and it also makes it so that clients, they stick with you infinitely longer because they don't feel like they're overpaying or underpaying for any services. They're literally just paying for the results that they get. It's a direct ROI calculation for them. Now, the way you price this and what you ask on a sales call is what they're usually paying for one lead. Now, how many of these leads do they actually end up contacting? So, what is the percentage of leads that they actually end up talking to that just fills out the form? A lot of people, they fill out forms, they disappear, they ghost, they never come back. Now, what usually happens is 30%
18:17 of the people that inquire and come in, they usually end up having a conversation and book an appointment. So, live on the call, you're going to take what they usually pay for a lead and how many people they usually convert into appointments. So, you're going to take the amount that they usually pay for a lead and then you're going to divide it by the percentage of people they usually end up booking in. So, if they usually book in 30% of their leads, we're going to divide this by 0.3. And then, we're going to get what they usually pay for an appointment here. And you're going to confirm that with them. So, you usually pay about $166 per appointment. So, this gives us a good idea of what they're currently paying for an appointment, and we're going to try our best to match it and then lower the cost a little bit so that we can actually work with them and provide more value. So, what you can see right here is that we're going to end up with around $100 per booked appointment that we get for these dentists. And then, for implants or Invisalign or other services
19:04 that this dentist usually offers, you can also make specific pricing if they are really high-ticket services. And the cool thing about it for them is they only pay when somebody actually books. And it will literally only take two to three clients a month to get to $12,000 a month. And the way you get in is you show them the demo that you made, you give them a no-brainer offer where you're going to be implementing and setting this up completely for free, and it's purely going to be performance-based like this. And then once you've shown good results, what I've gone through in the past videos of the full AI operating system setup, you're going to be able to charge $7,000 to implement this. Everything we've built today comes down into skills, it researches the business, it sets up the demo for you, it makes the AI employee, and it even converts everything into GoHighLevel system so that you can deploy it pretty much immediately. Everything that I've gone through in this video is going to be in the second link in the description, and you can get
19:49 started completely for free. Hit subscribe cuz I do one of these every single week. Next one is going to be exactly how I close clients, and there's going to be a live call, too.