DIP CS 10092026 CHCDEV005 Session 3

0:00 Welcome everyone. So, the week's been nice, kind to everyone. Hopefully, >> so far so good. >> We're nearly at the end. We're I'm week I'm weekending at the moment. >> Yeah, me too. >> Excellent. >> First weekend off in ages. >> Oh, that's nice. Enjoy, enjoy, enjoy, enjoy. So this is our last session of C HCDEV5. I don't know if I did go over with you what next week will be, but I will go over it with you now so people can look at your um training chart and see whether or not you've got

0:46 a credit transfer and whether you actually need to be here for next week. Next week is one of four. So it'll be four weeks of this particular unit and it is called C H CC SL1. I know you're going to ask me and I'm just going to check it out which is establish and confirm a counseling relationship. So everything that we've kind of learned in that space where how we manage the client and how we manage the sessions that's where it really comes into practice in that particular unit. So

1:32 check out whether or not you need to attend and if you don't that's cool. You get four weeks off and if you've got a credit transfer or that isn't on your training package but otherwise I look forward to seeing you next week. So just so you can organize yourselves in that space. Does everyone know what today is? >> Thursday. >> Yep. Any any anything attached to Thursday? >> Are you okay day? >> It's a are you okay day? 100%. Are you okay day? I was going to wear orange, but I don't have a lot of orange or yellow. So um so is every everyone okay? Just checking in. >> Everybody's good. >> Thumbs up. everyone's good and if you're not good and you don't want to be

2:18 spotlighted in this space which I totally understand you know how you can um contact me in that chat room I only check that when it's break time so again uh if you want to email me um please reach out and then I I don't know how much support I can give you in my role but I can definitely um you know assist you in some way okay in the spirit of reconciliation her of uh institute of education acknowledges the traditional custodians of country throughout Australia and their connections to land, sea, and community. We recognize Aboriginal and Toouristra Islander people as the first inhabitants of this nation and the traditional custodians of the land on which we work, live, and

3:03 study. We express our gratitude for the sharing of this land, our sorrow for the personal, spiritual, and cultural cost of that sharing, and hope that we may move forward together in harmony and in the spirit of healing. We pay our respects to all First Nation people and acknowledge elders past, present, and emerging. Would anyone like to add anything else to acknowledgement of country? Okay. So I'll I'll explain um again this particular space there. I doubt whether there will be trigger warnings through what we're discussing. But in saying that though, please understand that um this is an industry where some things

3:50 may trigger us and we'll be kind of unaware that they're coming. Um so please make sure you've got your own personal supports there and [snorts] also external supports as well. If you find that the trigger that has um that's needing for you to get those supports aren't going to vicariously traumatize a person that you're passing that on to. Again, just in this space, use it as a platform as colleagues, work colleagues in here. We wouldn't smoke, vape or drink in this particular space. So, use this as an industry sort of benchmark on how we are to interact and respect each other in this space. uh cameras on because it gives me a great indicator of whether I've just

4:36 prattled on and not been clear in my explanations where I see 10 faces with very big frowns. I think I have not done a good job where if I've get the nods and things like that, I go, "Okay, everyone's sort of getting where I'm going." So, can't see that if if I just see blank screen. So, keep your keep your cameras on, please. Um, another what we're going to be looking at today is long-term unemployment and its impacts and frameworks that influence our society. So, we're still looking at that societal lens. Um, instead of looking at the macro down to the micro, we're probably looking now at the micro, which is the individual that is unemployed and how that's going to affect the macro. So, from the inside

5:21 out rather than outside in. Okay. So, a different perspective in that space there as well. Um, there's a few things that I would like to sort of do to get you you thinking about um just different impacts that might might happen with unemployment or if there is um a gender difference. And I'm predominantly talking about um the the gap in in equal pay. Um and I know that sheds where we get paid through has just come up and started um equalizing that and that's taken them years and years and years to do that. So I just want to unpack that and see what the effects that has on predominantly uh gender um unemployment or gender pay

6:07 rates and see how we sort of what effects come up for the individuals and also for the family as well. And that start looking at too from a psychological point of view or a sociological point of view. Um when you start looking at the effects of unemployment. So when we start thinking about that can you um think about so what like what comes to mind first off when I say effects of unemployment what what's something that just pops up into your head? I'll write these all down. Monetary issues. >> Yep. Not doing that one. >> So, so we're talking financial. Who's that too? The family or the individual

6:52 or both? >> Both. >> Yep. Okay. Any other um impacts regards to if we go macro, is there any other financial upheaval that might go not just for the individual and the family? Is there any other area that would be changed if someone financially if someone's unemployed? >> Maybe homelessness and things. >> I I'll put that down. Yeah, definitely. But just on the financial, if someone's unemployed, it will affect the individual. It'll affect the family. Is there anything else that it affects? >> Dietary. >> Dietary. Yep.

7:38 Inflation is also related to unemployment. >> It is. It is. Yeah. Yep. So, we're looking at inflation. We're looking at tax. We're looking at the dollar, how much the dollar is worth. Yeah. >> And crimes. >> Yep. >> Absolutely. Anything else? >> Services industry. So people relying a lot more on services for either money or um helping their families because it it can cause a lot of things like domestic violence, substance abuse. So a community agency's more inundated. >> Okay. Yeah. So because of the impacts the community services are more are

8:24 doing more work in that space. Yeah. Yeah. Yep. >> What else? >> Corruption could be also could also happen at a macro level. >> Yep. >> Good. >> I'm thinking just going on with services there, but with health care as well, hospitals. >> Yeah. more pressure on them and the GPS and whatever. >> Yep. Because we do see physical health deteriorations for people that are unemployed. Definitely.

9:10 Anything else? Government benefits like where the money comes from. So more the taxing the tax that people pay or >> sorry what was that plan? >> People are relying on the government. >> Yeah. Yeah. So there's more taxes. Yeah. >> Yeah. So let's say a hike in tax and we're also looking at government expenditure. Yeah. Good.

9:56 What else? >> What about crime and stuff like that? Is that what you're thinking? >> Violence. Did you say >> one of my was thinking stealing things? Maybe people would need to steal to I don't know. Just >> Lisa, you you're crack you're breaking up a little bit for me. I I I just can't sort of hear what what you were saying. Can you sorry can you repeat that for me? >> Maybe crime would increase. >> Crime Yep. >> Domestic violence could also be >> absolutely. >> Did anyone mention about mental health

10:42 in >> Yeah. No one did. Yep. more. Is there more? Let's go through a few of them and we'll we'll keep we'll go through a lot that you have said we are going to go through. Can you answer me the question though? Why is it important that we as workers know all of the effects of unemployment? Why do we have to know the effects of unemployment on our on our on our

11:29 client? >> Be able to support them better. >> Yep. >> Have a better understanding of maybe what they're going through. >> Yep. Sure. um to be able to screen them for, you know, various impacts. >> Yep. Yep. Anything else? So, we've done the screening and we we've highlighted various impacts. So it might be their health is deteriorating, may be that they're going to become homeless. It may be that the family's falling apart and things aren't going too well there.

12:16 When we've screened and we've worked out those various impacts again, why it's why is this so important that I I know to look for these things? >> So you know which services to refer them to? >> Yeah. Yep. services, supports, understanding, but the again just that one word is holistic. We've got to know all these different areas. So, we're we're now being able to address all those particular issues that are coming or it might be that we're we're looking now and we're sort of seeing all right there is um limited funding coming into the house. How can we support that before it now becomes an issue where someone's homeless? How can we start implementing different services early intervention before we're actually looking at managing someone or some

13:02 family that is homeless? Right? So again, looking at definitely the financial cost, but really breaking down those indirect costs to the family and the individual. So, first of all, when you uh when you meet someone, what just a icebreaker apart from the um you know, good weather and everything like that, what's pretty much the next conversation that you have when you first meet someone? >> What do you do for work? >> What do you do for work? It's probably the next question, isn't it? You know, so we really define ourselves through our work. Are we identified through our

13:50 work? So if someone says to me, uh, what what is it that you do? And I say to them, I um I work in drug and alcohol. Do you think then someone is has labeled me or is looking at me differently than if I was to say I'm unemployed? >> Yeah, definitely people label like that. >> Yeah. Okay. So, we really do have a sense of identity and through that becomes a lot of self-esteem that's attached to your work. you know I you know to get into this position I have studied a lot that that in itself right there what you're doing now in this

14:35 space is building on your self-esteem you're getting more confidence you're getting more understanding more education you're that will feed into your career so in this space here what you're doing is you're really defining yourselves through your careers you would say to someone in conversation I'm studying this particular unit because I want to be employed in this particular field. So you're already doing it now. So with that, you're getting that um understanding or or that self-esteem or that self-identity just through your work or just through your study and leading into work. What else comes from that space do you think?

15:22 >> Um social connections Yeah, 100% 100% 100%. That's a definitely a good thing that goes on. Do you find that um in some areas that we've got people now who have been affected maybe because of um being mature age or they've got to a stage now where they're thinking I've actually done a lot of work in that space and I really want to try something completely different. So what happens to people in that area? They may have felt um that now's the time to sort of progress and get a different um identity in the work role. But for some people if they've been in a

16:09 in a position for so long, maybe they're not feeling as valued now. You know, younger people are coming through and they've got new ideas or or or different sort of ways of doing things. And you know as as the sectors keep growing and they keep doing things they may adapt to the way the of the new world um but you might find that the people then in that space the the old elder older people in that space might be actually feeling quite invisible. So you know how does that how does that affect their self self-esteem even though there's not unemployment there or if it is the case where they have become retrenched because of different

16:54 circumstances do they then feel very invisible in that space um when they've given 20 years service and then all of a sudden they they're made redundant or or retrenched. So these um areas then we've got someone who is now skilled in a particular area and it may if it's a trade area let's say and their body is not as fit as a younger person coming in and they're trying to still get work in that environment. They may not have as much um availability of opportunity as someone who's younger and someone who's got the longevity which this person may not have equity or inequity in that space.

17:44 What do we think? >> Inequity. >> Yeah, exactly. So, how do you think that person in that in that space is going to feel? after they've done you know they've been [snorts] um employed for a long period of time one service or in the same sector and then what happens all those years of productivity and hard work ends up very abruptly. How what what do you think would be the impacts on on that individual? huge, massive. >> They would be, but what what what are they going to be >> selfesteem? Um they're going to be unemployed unless they can

18:31 >> and maybe less confident to go out and find something else. >> Yeah. Yeah. Yep. Yep. >> Maybe depressed. >> Yeah. Yeah. So sense of belonging. >> There's there's depression. There is sense of belonging. There's anxiety to go back out again. [cough] All of this linking into what area? >> Mental health. >> Mental health. Okay. So again, we we do we need to dissect it down to the point of okay we we do know that there are going to be impacts to someone's mental health. Do we need to bring it down to to start unpacking it to that extreme that we need to know? Is it depression? Is it anxiety? Do do we as workers need

19:18 to bring that all the way down? What do you think? >> Yeah. >> Yeah. Why? Why do we need to sort of break all that down for them? >> To provide area of support and training to make it as easy as possible for someone to step back in. >> Yeah. So, if you're working with someone that or or if we are working or we're starting to refer to someone that is depression or anxiety, is that different than working with someone with uh low self-esteem, do you think? Are they different or would it be the same individual that we would be referring to? >> Individual cases are all different. >> Everything is all different. And what may work for me may not work for you.

20:05 Um, and having low self-esteem might just be a little jolt that you need rather than anxiety and depression that needs more treatment. [snorts] >> What What is it um that I haven't sort of drilled down on to know what this answer is? And the answer there is that I don't know how much time has elapsed because do you think it would be different treatment or a different approaches if someone's been unemployed for a period of 6 months or someone's been unemployed for a period of six years? Would it be a different approach or would it be the same approach? Do you think their mental health issues will be the same or very different? Yeah, very

20:53 different. >> So again, sorry. Yeah. But having them for a long time, having them in there for a long time concretes those feelings in. >> Yep. Exactly. Exactly. So again, with that space, really break that right down when you're talking about Sorry, could you say that again? >> Could you say that again? It It kind of broke up. Sorry. No. Okay, no problems. I'll keep going then. Um so yeah, when we sort of see that there's those mental health issues there, try and find out what's the duration that we're looking at and try and look at at the um effects that that

21:41 has had on the individual, how how much you're looking at because it cuz would you be skilled to manage a client that has low anxiety, mild depression, and support them to in a space to perhaps get another job or how do you feel in that area? Is that your skill set? >> I think so. Yeah. >> I don't think so. >> What was that? We do or we don't? >> We do.

22:26 I think we don't because it's just with the depression. Uh well, it's coming from my experience because I deal with uh customers who um lose their job and we deal with their uh insurance claim. So sometimes if it's a long-term unemployment starting from depression and anxiety, they get into uh sometimes they um can get a lot of other diseases. it can lead lead to other diseases as well. So I think um getting this properly catered with the medical professional is the right thing to do. That's what I think. But >> yeah, it could be different. >> What's everyone else think? Is it outside our scope of practice? This this

23:12 this area >> I think we have to support them according to the plan well-being plan. step by step. >> So, are we supporting them to are we supporting their to build their confidence and their self-esteem and then allow the mental health professionals, psychologists and psychiatrists to then >> approach their depression and anxiety? How are we comfortable with that? >> Yeah, I would agree with that. I think um it would be like stakeholders like we can help with some things with the active looking for work and things like that but when it comes to their mental health they would need a professional. I

23:58 think that is outside of our scope. >> Yep. Exactly. And this is why it's really important again to drill down. Let's find out what areas we can support in and what areas we need to start referring out to. Um and again you might just find someone that may have been unemployed while there's a tra transition kind of thing that there's a there's you know got interviews positive. Yes, it's been a bit of an upheaval but you know interviews are coming little bit of loss of self-confidence and confident uh self-esteem. You would be stepping in at that space there and supporting if they're moving forward and already having interviews. It may also be that you forward them on to an employment

24:45 agency because that's their gig as well. So it might be that they're the ones that can support them to get a better resume. I know imagine if you've been in the same job for 20 years. I don't know about you, but every year I wouldn't be going back to my CV and changing it. I would just let it go, let it go, let it go. I'm not looking for a job. Why do I need have to update it? And then 20 years later, all of a sudden, I've got this very dated resume and I think, what am I going to do with this? I don't even know how to write a good resume. I don't know what's out there. I don't know what people want to look at now. So, is that my role in community services work to help someone

25:30 write their resume? >> Refer them to employment services. >> Exactly. Yeah. So moving them out to employment services. Yeah. Yeah. >> So you know you're you're guiding you're you're very much in this space if you like for in a lot of areas managing a lot of these different um areas that people are going to come into. So let's say for example that there was a deterioration to someone's physical health. Not their mental health but their physical health. Would you jump in and support them in that space? We >> No, because I'm not medically trained. >> Correct. Are you mentally health trained?

26:17 >> No. >> No. So, as soon as you start looking at those spaces, then you know to refer out. >> As soon as you Yeah. As soon as you start seeing that is not my I don't understand. Um, if I took someone's blood pressure, I could read the blood pressure chart, but I don't know what that really means. I could take a temperature and read that it's 50° and I'll go, "Okay, I'm reading it's 50°, but I don't know what that means in the medical world." So, unless I've got content and training, I need to refer out. >> Am I able to say something? >> Sure. Robin. Um, you haven't seen him before, so that's probably why your faces >> and I'm concerned as to why you're here on the very last session.

27:03 >> I've watched them all. I've just been working. So, I This is my first That's okay. That's okay. >> That's okay. So, this isn't your first class. First face to face, but not the first class. >> No, I'm up to date on everything. So, I know everyone. Yeah, I've been watching everyone. um which is my first time I've been able to attend which I'm really I feel really great about. Um but I work in employment services and I think one of the main reasons that I've done this course is because it's so important to know who to refer to because I have such little tools to give people especially in the field I'm in which is just inclusive employment. All I can do is refer people. people come in and all I can really do is, you know, for mental health stuff, for housing stuff, the DP stuff, for everything. All I can do is

27:50 refer. And I think such a good um skill and tool to have is to have and know in your community who you can refer to. Um because there are a lot of services out there, but sometimes they're hard to find. Um >> but you know, it's definitely really important, especially in the employment field. There's a lot of different factors going on in people's lives. So definitely knowing who to refer to is such a good skill to have. M even out of all your TA uh Taves or Boxill, I know I'm talking Victoria, sorry, if you're in another state, but check out your own Daves in your area, >> but if you could go down to Boxill and organize a time with their um student services and you don't have to be a part of their school, but they will help you

28:37 write your CV or or resume, you know, and and that in itself, If if you are if you're applying for a job and you've isas has everyone here got a CV or has everyone here got a resume. What is the difference? And this is where is it Cassie? >> You can tell Cassidy you can tell me the difference I'm sure. [gasps] What's the different? Does anyone know what the Yeah. Yeah. CV and a resume. >> Um, well, so some people come in with their CVs and we like to whip up a resume for them. So, we CVs aren't really as popular anymore at all. And

29:24 with employers, especially with it, I wish it was people could just go door to door and get a job now, but you can't. So, people want information quick, smart. So, um, I really just work up resumes. >> Now, resumes being more about what though? What? >> So, we do like a little professional profile. >> Yep. >> Um, well, we normally a resume is just maybe one or two pages, whereas a CV, it's more of a long-winded thing. It might describe exactly what you did in each ro paragraph and skills. Whereas a CV, we want referees. We want quick smart so people can look and say, "Hey, yep, you've got what we need." >> Yep. Yep. So, have a look at what you've got, what what you're sending out. because it really makes it does make a

30:09 big difference because if some people say please see attached my CV my curriculum vite and you look at it and you think this is actually a resume that may go against you if you then say please see attach my resume and you've attached a resume you'd go good all right you've you've given me a resume here's a resume so again dependent on the job depends on whether you want to have a CV or whether you want to have a resume. Okay. So, when we're talking more into um uh executives perhaps and up, you'd

30:54 probably be expecting CVs rather than resumes because, as you said, they're quick and smart and they're very neat and nice, but you want more detail when you're looking at at executive level. Yeah. So again to see where you what where your client's going for in that space and again do I write a CV? No I can't. So again I'd be sending out and in that space too and Cassidy tell me if I'm wrong here but there is funding going in that area. I might have funding to work with my client to be able to build on their self-esteem and their confidence in that space there, but I might not have as much funding as what that service will the the the service I'm referring to.

31:39 So, start pulling on where the funding can come for from your client. Sometimes people can go in and they can um get uh courses like this paid for, you know. >> Yeah, absolutely. And it depends on if you're doing a mainstream provider or if you're doing, you know, an inclusive employment provider. It's like like we were spoken about before, like you guys have like public schools and private schools. You know, say like the public schools get less funding than the private schools do. It's like the mainstream get way more funding than the, you know, inclusive employment which are to do with people with disabilities. So, it's a little bit backwards, but um absolutely. And that's why it benefits to refer because like I said, I can't do much for people's mental health stuff, but I can refer to someone else or refer them for their mental health care plan and they can get all the funding off the government. So,

32:26 it's um you're absolutely right. >> Yep. So, make sure that we drill down, we find out how long they've been out, really start finding out like yes, your confidence might not be there, but where are you actually sitting with CVs and resumes and where can I send you on? So definitely look at the health mental health issues drill down. What about um physical health? What what areas do we sort of think about in that space there? And this is the these figures absolutely just blew me away. But unemployment increased risk of premature mortality. That means that more risk of death earlier for 63% of men and 65% of women. So that

33:16 unemployment really has big markers over mortality when people are going to pass away and that may be due to isolation. It may be due to a lot of other factors. So let's unpack that. So we're seeing that job loss links to poor physic uh poor physical health including cardiovascular disease as well. What other things that you would you see in that space do you think for physical health? Why is it wouldn't you think then if someone's doesn't have to get up at 9:00 7:00 in the morning and go to work that it may be that um you know that they got more rest. Why why why is it do you think that we've got um these impacts on health? >> Worrying, stress. >> Mhm. Yeah.

34:04 >> They might not really leave the house at all then if they don't have a reason to. >> Okay. >> And they get less sun that can affect your physical health. >> Yes. Yeah. So, we're definitely we're looking at psychological. We already had a chat about we think about lifestyle factors. Yes. I'm sitting on the couch. I'm not going outside. I'm not doing anything. Yeah. Did anyone I mean just in this space here? Oh, and also nutritious food. Yeah. We don't have the money to buy nutritious food. So those three predominant predominant factors that affect us in our in our health. Just think back to co right when we couldn't get out of the house even though we were working maybe from home. Did it affect us psychologically?

34:53 Yes, it did. Did it affect what we did in our lifestyle? Of course it did. I did I I didn't walk at all. I walked from my bedroom to my study 4 foot. That's all I you know, I was looking at my counter and in the course of a day I' probably done 20 steps as opposed to 10,000. So again, lifestyle factors. Could I go for a walk outside? No, I couldn't. Could it? So, if I was unemployed, I'd probably find if I did leave my bed, I'd probably go from bed to couch and watch TV. Maybe. I don't know because what what what's the value of going out because where am I going? I don't have the money to be going to the pictures. I don't have the money to be going shopping. I don't, you know, so I probably start finding that my lifestyle

35:40 factors are are changing very dramatically in that space. Um, and nutritious food. We talked about that the other day. We we talked about buying nutritious food and and the costings around that. And we did identify that low social economic areas had more takeaway restaurants. Why is that? >> Affordability. >> Affordability. Yeah. And convenience. >> Convenience. Yeah. Would you think though if people don't have the money to be going out because I I don't know. Tell me how much is a big big Mac meal or whatever. Like how much

36:26 does it cost to feed the kids or a family when you go to McDonald's? Does anyone know? >> Around 50 bucks. >> It's around $50. >> $50 for a meal. >> About $50. So if you've got that there, wouldn't you be able to feed a family for maybe two meals, two evening meals for that? >> Yeah. >> In that space. So why is it then that people aren't saving the money if they're low social economic earners? >> That's a question I ask myself all the time. >> Lazy to money. But maybe the same thing, the stresses cause people not to have the initiative to want to sit there and

37:12 prepare healthy meals. They just want to get it over and done with. Give the kids a treat and go home, go to bed. >> So that that goes along back to the psychological factors going on there. Yep. Yep. Anything else that >> I also feel like Sorry. I also feel like there are other costs included there. If you had to go and buy fresh food from the supermarket and then you have to calculate the cost of transport and power for cooking and also maybe water. >> Mhm. >> Yep. Yep. >> Good thought. Yeah. But even the embarrassment of probably not having enough money on what you've you've selected in the uh supermarket as well

38:00 when you go to pay and check out. >> Okay. Yeah. Yeah. Cuz you don't you can't keep a a total where when you drive through the takeaway you can see it's going to cost you $10 or whatever and then you pay $10 and nothing changes. You don't have to sit there adding it up, do you? >> Because when you go through they add it up for you, don't they? So it sort of says you owe $5, take it to the next counter. Yeah. >> So you could there say, "Oh, could you take that off or minus out my hot dog or whatever." Yeah. >> But you're still in your car, too. So you have that >> that you're in that safe environment if you >> decline buying it because you don't have enough money at the end of the sale. You can just drive through a drive-thru

38:45 behind the other cars and then drive out and collect. >> Yeah. Okay. where whereas being in the shop, you're you >> you're facing that stigma and what everybody else is you and whatnot. So, >> yeah, cuz now some and and I had that the other day where I I bought some um disposable like knives and forks, but it wouldn't scan. And they said to me, "Oh, did you get it get it here?" And I said, "Yeah, I did." And but it wouldn't scan. So, it hadn't just been put into their log or whatever. But I had the lady tapping away at my little keyboard and then she brought a friend and then they're tapping away and looking at something else and all of a sudden I was getting everyone looking at me and I'm thinking what what's happening here and it was

39:31 that Craig what you were talking about everyone was sort of if you like labeling me and I'm thinking wow it's just because it's not being put through their scanners it's got nothing to do with what I can afford or not but because I starting to get a few bits of staff around me. People were starting to look at me. So, yeah, I was embarrassed. >> Yeah. So, yeah. >> Yeah, it's people opt for the comfortability and less judgment, especially when >> they're probably not thinking the best about themselves at that time because of their situation that they're in. Yeah, it's it it could be too that that disposable income and we do know again that this also important question. The disposable income is quite small is

40:18 smaller because we know we've got low social economic areas yet we've got very high usage of babes and smoking which are very expensive. then we've got quite high um cost of takeaway food rather than going to the shops. So psychologically could we think that people are sort of thinking that it's a treat and and um well like what what's the push here that we've got? And the reason I'm asking is because if you if we're aware of what's pushing that client to that area, we could support them then if if we're helping them budget, we can support them in if we're helping them to go to

41:04 >> um you know a dietician or wherever you know >> you have meals on wheels and that as well. So >> yeah, >> in our local area you get uh on Facebook in the u in our group >> um the local areas they send out. It's just like basically like a um a uh print out of the um like what you we get with all the accessled stuff that's coming up, >> right? >> Yeah. For our course. So, it's basically in that type of format and you can see what areas they're in, what times they're open, what you can get, if there's any delivery fees, if you want the delivery fees, you know, which is $8 or $10. Okay.

41:49 >> Cuz you get the food for nothing. >> Yeah. >> Okay. Well, I like that. That's good to know. >> One one across the road in the community hall from where I live. >> Yeah. Good. And this is where we could now and think about this too as we come up with these kind of u referrals as Cassidy said, you know, start being aware of of what's out there. Start writing these things down. They might not be in your state, but you've got an idea of what to look out for. Yeah. So, again, what Craig said, what I said earlier about going to the TAES and plugging your client into to that free service, no charge. there's a there's a a resume before we can plug them into maybe another service for unemployment where we might have to wait that period

42:34 of time. So just sort of be aware of those those different areas that are going on. We do know the risk factors such as smoking we said I said earlier but also as people um someone was saying before about their lifestyle and how you know not not walking that much and everything like that. So there is excessive weight gain as well. What comes with that with excessive weight gain? What other risks are coming into play? >> Uh chronic illnesses. >> Yeah. Yes. Such as >> diabetes. >> Diabetes, heart disease. Yep. >> Obesity. >> Yep. All these kind of things. So again, this is where that mortality that we were talking about very much affects the individuals. Yeah. So it's not just a

43:22 matter of you don't have money because you're unemployed. We start seeing all these different other factors that are contributing mental health, physical health deterioration. We're looking at um comorbidity now as well. Um I know when I was a smoker, there'd be times where I could go out at work and have a smoke. So it would be morning and afternoon tea break and probably one at lunch. So there's three times I could have a smoke when I was at work. So let's say we bookend it. Before I walked into work, I'd have one. Morning tea, I'd have one. Lunch, I'd have one. Afternoon tea, and then when I left. So what's that? Seven, five, six. I'm not a very good counter. One, two, three, four, five. Five in total. Yeah. Do you

44:09 think I'm only going to have five when I'm sitting on my couch? >> No. It's going to be a hell of a lot more. Okay. way more >> way way more. Okay. So, just in that space there, what is happening? I am actually spending more money on on alcohol, sorry, on on smoking. That's probably not going to go well. It's going to snowball into something else as well. All right. So, just in that space, I've now probably doubled the cost of what I would be spending on cigarettes. So what happens in that space? What do I do instead?

44:54 >> Go without food. >> Go without food. Yeah, 100%. Go without food. Anything else? >> What's a cheaper alternative to smoking? >> Vaping. >> I'm glad that no one knows these answers. That means I've I've got no one in that space. Vaping. Vaping. Yep. Yep. And the And the ramifications of vaping, are they higher for our physical health and cigarette smoking? >> Yes. >> Yes, they are. So, we're now seeing again this this this um snowball into more physical health deterioration. Okay. So again, just be mindful of those

45:40 mortality rates that are at the other end of the physical health deterioration and see if we can't at some stage come in and support the client before we're sort of going down those those rabbit holes. Okay. What other areas do you think we would be affected? So we did mental health, we do physical, pardon, >> family relationships. Family. Absolutely. The family. So, how's the family traveling with all this? What would be the first thing that's coming to the family? >> Stress and pressure. >> Stress, pressure, tension. We did notice when there was additional stress through

46:26 co times, we had the on um the domestic violence, we would have already um markers or reports. Um we found through co that there were new reports that were coming in. So it wasn't that we were just getting um the the same sort of people reporting twice. We were actually getting more and more new people reporting in that space and that was through the family stresses and the family tensions that were going on. Um people were finding that um the tensions were quite high, the stress of

47:11 co in itself but the tensions between um the family members um having everyone at home, people trying to do their work while they had trying to educate the kids as well and trying to do this and trying to do that. So not just the stress of co in itself but the family tensions were really really heightened in that space. Um what did we see in that space when those tensions happened? We saw a higher rate of domestic and family violence. We saw a higher rate of drugs and alcohol use. Right? Much higher rate. Anything else that we saw in that space for family stresses

48:00 >> there was side >> we did we did see an increase there. Yes. >> Uh this is a guess but Robin did we see more gambling and um >> gambling always increases. Yeah. Yeah. It's the quiet um it's it it's getting a little bit more um viewing, but gambling's really left behind as an addiction. And it is quite a high addiction, but it's not getting as much coverage as what it um the sector wants it to. Um because you've got sort of when we talk drug and alcohol like the AOD sector, it it it sort of highlights what we're talking about. But that is an

48:46 addictive space. That's what we're talking about. Drugs, drugs, and alcohol are addictions. But because we've labeled it with that AODD, sometimes gambling gets lost in the wash. Um but it's very much an addiction. And you'll see a doveetail of mental health AODD, but AODD to gambling as well. Very much you'll see that correlation. So, we're hoping that it's going to get further awareness. So, please don't lose sight of that. That's a good pick up. Well done. Thank you. What other things do we see in that breakdown, do you think? >> Possibly separation like marriage separation and things. >> Yeah, absolutely. Absolutely. So, you know, you heard people sort of say, I,

49:31 you know, I I leave the house for 8 hours, 10 hours by the time I drive there and I come home and I I see my partner and it's lovely cuz I say, you know, hello, how was your day? Uh, we go to sleep and then we do the same thing the next day and we only spend the weekends together and then all of a sudden you're spending all that time together. Like, how do you manage that? You even find that when people retire and all of a sudden they're spending all the time with their partners and they can't manage that space anymore. So very much divorces and separations as well. >> There's also I remember during co actually I stayed home with our kids and my husband went to work and I actually envied him because he got to go to work. Um, obviously it never ended up in divorce or anything, but I really it really caused me to have some strong

50:18 feelings because I envyed that he could still get out and have that life >> and I couldn't. >> Yeah. Now, I'll flip that. I was so scared when my husband went out cuz I cuz I um was in a space where I I stupidly would hear like all the things that were happening like trying to keep a breast of everything. Yeah. So hear him more and being more and more probably scared in that space. So when he left it was always like oh my gosh is how is he going to be when he comes home and and I remember actually like Glenn 20 in him when he walked through the door you know and it was sort of like gosh what's happening here but again that tension of you know like just just the tension or stress of what's

51:04 happening to someone outside of that. Yeah. So, so many mixed emotions that went on in that time that impact how people are, impact their mental health, impact physical health, and impact the family as well. For sure, >> Robin, I I wouldn't I wouldn't want to be Glen 20. Are you? >> No, I know. [laughter] >> Back then I I had to still do open for inspection. One Saturday I broke down crying because vaccine wasn't out. I have to meet hundred around about 100 people on a Saturday. I almost came in an empty apartment because I did not want to bring the illness home to my family and to my husband and my son. >> Yeah. Yeah. It was such a stressful time, wasn't it? Like it was such a stressful time, you know. Um we really

51:51 and we're still seeing the ramifications of it and I I'm mainly talking about drug and alcohol world, but yeah, we do definitely see that. Definitely definitely see it. Um any other any other things that you think you can think about in regards to the family breakdown? >> Uh child neglect. Which one? >> Child neglect when the parents were dealing with some >> hardship. Yeah. And it may be that's the last sort of straw and the family doesn't um can't cope with the children. Yeah. Yeah. 100%. >> I was going to also say when it comes to children, there might be some bullying

52:37 because if if there's financial difficulties, they might not um be able to afford like school uniforms, things like that, or to be presentable at school, which could cause bullying and that could cause other stresses. >> Exactly. Exactly. Because you know when you when your kids come home and they've we talked about education, haven't we? Um but you pay your fees, you may get around the school and sort of say, "I'm in a financial position. I can't pay my school fees." That's not going to be noticed, right? The the the school will kind of cover that up if you like. But when your child comes either home and they're saying, "I need to go on an excursion and that excursion

53:25 now is going to cost $20 and you can't afford that." That's when your child becomes quite highlighted that well why aren't you coming? What's going on? Oh, I was sick that day. And then all of a sudden, we're getting the children lying because oh, I'm not going to go to school and what sit sit with the teacher while everyone else is going on an excursion. So, you'd find the parents would keep the child home. Yeah. And then they've missed out on that social connection with the other kids. Let's say a week later, you know, Betty starts talking about the excursion and said, "Oh, remember when we saw this and that?" And the child that didn't go still feels left out, isolated, and that disconnect. So, it's just it's really impactful across the

54:10 board, isn't it? When we start looking at how it affects Yeah. that the kids in that space as well. >> Good. Good. Pick up that one. Yeah. >> So, like um when I work the school school lunches as well and >> um people that I work with, I would fill the freezer full of snacks that could be frozen and food that could be in the fridge. So, they didn't have to um be embarrassed. You know what I mean? And we actually got into trouble for it because they wanted us to report it. Reporting it is fine. That's anonymously like we could without student but they made us not have anything

54:56 available for the kids. Um >> they have things in their kids go down and be like for other kids to know. So they would prefer not to eat. It is exactly catch, you know, they can't just sneak it out of the classroom fridge go down in front of everybody. Yeah, I know too if if if you're looking at um the kids with and we spoke to the school about this in regards to uniforms uh and why is it that the schools kept the uniforms on and it was for you know once you've can you imagine if someone or 90% of the kids are coming in with labels um and they're you know looking fantastic and everything's new and fancy um and

55:42 someone's walking in and they've got nothing like that and that the divide just there where if everyone's wearing the same uniform then there's more of that cohesion and more of that you know connection where someone's not feeling so so isolated in that space. We also see for the wider community that we've got a lot of increased crime rates as well. All right. So, you've really starting to get um people um moving into sort of an area where we're we we're seeing a massive increase. Um even though we've seen a decrease in unemployment rates, we have seen an increase of um criminal rates going up. So, we're we're not seeing a good balance. Usually, if everyone's

56:29 employed, we want we don't need crime, but we're not seeing that sort of equal out. So that is a problem. We've also as we said before with the health issues, mental health issues, um physical health issues, there is um more reliance on the income that the sorry that society's got to give. So the centering payments, all that kind of thing. But it also means that we're really starting to put pressure on um the health care system. when we're putting pressure on all these other services like you were saying. Um if there's more domestic violence, there's pressure there. If there's more crime, there's pressure in the courts. If there's more, you know, wherever we go, there's more and more and more of those pressures that are going on. What

57:16 we're also finding too is um we're losing skills within the labor force. like where where where before um people would come come into the labor force, people would move out, but they'd pass those skills on, you know, and we'd have that like longevity of jobs where, you know, those skills are being passed on. Now, what we're seeing is those skills aren't there anymore. People are losing their jobs and, you know, sometimes there's two people doing one person's job. So, it there's a lot of things that have changed. That could be through technology, could be through industry changes, but there's many skills that just aren't there anymore. I said to someone the other day, um, we need to

58:01 tie a knot, you know, we'll we'll tying something down on the on the on the um car. Yeah. Car roof racks. I said, we've got to tie this down. Got to do a decent knot. So, the skill of knots, the person said to me, I'm going to use a ratchet strap. Like, what are you talking about? I have to tie a knot. I don't have a rope. So, that whole skill set's gone. All right. Just in that just in that example, but nothing's been passed down. And that's just because of tech technological in that space as well. Um we're increasingly over the years spending more and more and more money on um

58:48 so unemployment and when we looked at the financial year and this is this is this is the impact of CO as well. So, we're going to see a bit of a skewed thing here, but $90 billion was put into the funding for jobseker program and all those kind of things. So, this this again is increased, you know, this was off the back of co to understand that. But what we've seen is that roughly we're send we're we're spending around about $33 billion in regards to benefits. Now this has increased over $19 billion

59:34 per year. Bearing in mind I just said co was involved in that too. So there was a lot of payouts and things like that. So I don't think we've got a true adequate figure here. But we are seeing that we're getting higher and higher rates through these stages. Okay. So, we're really seeing a massive like when we're talking billions of dollars that are put into that financial year to be able to support people that are on job seeker or unemployment in that space. So what we're seeing now is that the people that are working, people that are working five days a week, probably about a day to two days worth of that

1:00:23 working week is paid in tax. We're seeing now we're right at the cusp of these whether it it's going one way or another where whether we need to increase taxes because we need to have more payment going through unemployment or we start putting money into unemployment and then we don't have to raise taxes. That's where we're trying to budget or balance this particular situation at the moment. Who's managing that space like with that with that particular movement that balance who does that? So, who has control over the budgets

1:01:10 within um Australia? >> It's the elected government and the treasurer that they've nominated. >> Yep. and the Reserve Bank and so we start looking at how much our dollars worth and things like that. So there's a lot of different impacts with the economic system. Yeah. So it's not a matter of like let's just give someone another tax. It does have that knock-on effect. So you've got to look at the education uh the economical systems as well. The other impact and then we'll have a little break is for unemployment um in regards to regional centers, regional economies also start getting impacted as well. Um if we start losing tourism in certain areas, people aren't getting employment in the regional spaces um because the draw card may have only been

1:01:57 for tourism. So again, if that's not going through and people are unemployed in that space, what are the regional people doing or what are the tourist people doing in in those areas? Yeah. So we've got to be mindful of those. We've just gone 712. So can is 7:30. Okay. 15. Is that okay for people to go and have a bit of a dinner or something because people have sometimes rushed in from work? And I'll meet you back here at 7:30. Okay. Thank you. >> Thank you. All right. Any questions before we move on?

1:02:47 Okay. All right. So I know we we based over this uh last week but I just want to reiterate um different barriers or incentives that are coming through from the uh government in order to uplift the labor work the labor workforce and when I say labor workforce I'm I'm talking about skills work workforce not I'm not talking about political parties. So, does anyone um have an idea of um any different uh incentives at the moment that the government's got going that can support people to get into

1:03:34 work? >> I think there are three courses and TE that they're offering people to do. Yep. >> To help them get employed. >> Yep. Very good. Yes. Yep. Hopefully we've got more than that. Is there anything else that they're doing that we know of in terms of skills and stuff? I know that they're offering um for teacher aids. It was at the time to upskill to become teachers in a whole different way. nursing staff as well um in those sort of areas I know of.

1:04:20 >> Good. Excellent. Yep. Love that. So again, keep writing all these down, guys, because this is where you would come in and have these answers. If you've got someone that's that's that's coming in and they've lost their job as a teacher aid, you would be able to support them and sort of say, well, how how about you know, if that's the pathway you want to follow, can you do it this way? Yeah. What other things can they do? So that's T that's education different different pathways of education. Is there anything else other incentives? That's pretty sad if there's only two incentives that the government's come up with. Governments mostly have their own employment um agencies. Um so they help

1:05:10 um you finding a job as well. Um they're not like I've been on a job seeker once quite a few years ago >> but um the employment agency was uh was not as good as the private sector. That's just was my finding. Um >> y >> uh but they do support people um to uh sometimes you don't have to apply for a job and they uh come they send you these are the opportunities available according to your skill set and if you want to apply for any of those they help you get into that particular role. >> Okay. >> So they're they're doing that. >> Good. Good. the government from an eye.

1:05:56 >> Sorry, Nicole. What was that? Sorry. >> Oh, sorry. >> I was I was just thinking out loud. >> That's all right. Yeah. Do Do you have Do you know of any incentives to work? >> Not at the moment. I don't know. >> Okay. Yep. I think that there was something it was out years ago and it's coming out again now where employers have wage subsidies to help like to try and entice them to hire people. >> Yes. Yep. Yep. Yep. >> Yeah. So if you're say with job

1:06:43 and things like [laughter] that um some people stay with us for ongoing support because we can help them with you know to get to work help them just to get in work and stay in work is that we can support them through government funding through their employment. >> Yeah. Good. Good. Yep. Robin, I know that my um my husband works for um one of the big bus companies on the Gold Coast and his it is through the government, but they do a lot of apprentice schemes and they also do a lot of upskills. So, he's a a diesel engineer and they do a lot of um if there's car mechanics that are finding it hard to get a job, they will upskill them to work on the buses. And they're also now doing um a incentive for women to work in that kind of field

1:07:31 >> because obviously they're noticing that it's it's majority are men. So um they've taken on a few apprentices predominantly that are women to try and get them into that field as well. >> Yep. Yep. Yep. And you're finding that too women um in construction as well. There's different sort of groups now that have really sort of saying that's not that's a space like if it's not male female anymore. Whatever space someone wants to work in they start working in that field. Yeah. Yep. Predominantly is there anything else? They also do it through the um defense forces. They offer incentives of trades through defense forces. >> Yes. Yes. Yes. So you could if you sign

1:08:19 up here, you'll get a trade through us, but you have to be connected in. Do you have to enlist, so to speak, or >> Yeah, you have to enroll. I think it's for the duration of that time. Two years, I think is the minimum. But you the incentive is you get paid, you get to travel. They make it sound like a really great holiday. >> Yes. >> Yep. Any other incentive that we have? >> Skills as well. schools are implementing a lot of trade um while they're at school as well to do like a trade part-time or learn something part-time. >> Yep. >> So, we're we're we're being a little bit more flexible in the learning side, aren't we? Where the skills are coming in, we're sort of upskilling people way like wage subsidies and things like that for people that are it's it's more

1:09:05 around the learning, isn't it? Sort of that I've heard so far. Is there anything and and the one I know of is that and I don't know if it's going to affect you but I'll bring it into this space is that when you go on placement that you actually can get a payment from the government because what they're finding is that you know you're not at work and you're going on to a placement. Placements what some for for some people is like 180 hours. Well, 180 hours of you not being able to get your productivity and work in that that's a lot coming out of your pocket, isn't it? You know, so what is there a payment that can be made by the government for for people that are going on placement?

1:09:50 Any other area that you think that they're they're doing well to get people upskilled or into employment? Okay. So what are the factors that are actually stopping then people? What what are the barriers that are stopping people to come into this space? What's stopping people from getting work? >> Education. >> Education. Yep. So there's not enough there's no skills in that area. Yep. >> Maybe poverty.

1:10:38 >> In what way? How would that affect their employment? >> Um not being able to get to work, not having a car. >> Okay. So may So Okay. Yep. I won't extend on that one. >> Mental health. >> Transportation. >> So transal. >> Mental health. Transportation. Yep. caring responsibilities as well. >> Yeah. Okay. So, who's looking after the kids? Who's looking after the old older parents perhaps? Yeah. >> Experience as well just for younger people that don't they're not given a chance because they don't have the experience but they need the job to get the experience. >> Exactly. Exactly. And and you might even find this in in your world here. you've got the skill set, um, got the aptitude,

1:11:24 got everything going on, but because you haven't broken into that space, who's going to give you a chance, you know, how how do you get into that field without the experience? You can't get the experience without going in there, you know? So again, just on that note, really consider then where you want to do placement because sometimes it's a great opportunity for you to approach a an organization where you want to work and and sell yourself as, you know, do you want me to do placement here? Could we arrange this in some way? And in that space, and I've seen it happen that they'll see your expertise. They'll see what you bring in. And bear in mind, they're not paying anything for you to be in service there. You'll get skill a

1:12:09 skill set, which is great when you leave, but what they're what they're doing in that space is actually seeing your caliber and they may ask you to stay on in that space because of what they've been able to see in you. And I have seen it happen before. So for some people doing their work placement at work, it's convenient. everything sort of linked in. The only thing you're doing is you're tapping out of your job and tapping into placement times instead. But think about um opportunities that are um might be missed because you're still staying in that same job. Okay. All right. What other things could be a a barrier to getting work?

1:13:01 Disability. >> Did I hear stability? I um I don't >> disability. >> Disability. >> Oh, disability. Is it my Is it my connection or is it is it other people sort of clinking in and out? Is everyone clear on when people are speaking or is it just me? >> Um >> it's been gone off a bit for me too. >> Yeah. Okay, good. >> Excellent. >> Right. Any other things? Cuz I know that when we, you know, and we we we'll I I'll do a general here. Um which is probably not a good thing to do, but sometimes when uh people say they're unemployed, it's it's considered that you you just don't want work. I mean,

1:13:48 sometimes we don't bring into all these other factors. As much as we looked at the factors before and drilled down with our clients, we also have to look at what barriers are there because they it actually might be that they want to work, but there's barriers that they can't work >> and very big difference. Yeah. Yeah. Zoe. >> Um a criminal record is a big one. >> Okay. How so? >> Um so if you got criminal record maybe that I want to employ you, you know what I mean? Like >> how are they aware that you've got a criminal record? >> Most people will check whether you have a criminal record or whether or not you have got a police so you do a police check. Is that what you're referring to? >> Yeah. To say um cuz I know that my work

1:14:33 does like police check and you know um if there's anything grease and I don't know how many years. Mhm. >> I know most places can't hold it against you after 10, but I think some places are less, but um if they check your police check and find out, you know, this person's done. >> So, so it's it's discretionary. >> Yeah. >> Um so, again, um there might be something on someone's police check that comes up. So, it's discretionary of the organization. where they can't show discretion is in regards to working with children's and sometimes they do dovetail in together. Um so just when you're thinking about doing your placement as well if you're not in sector um you know I don't I

1:15:21 don't know in your states how long it takes to get a working with children's but start thinking about that so it sort of um aligns to when you need to do your placement because you don't want to get halfway through your studies because that's when you can do placement isn't it after that half halfway mark >> I know Robin and Queensland, if they have all your information, cuz I've just applied for my blue card, five working days. As long as they have your all your information, they can give it to you in five working days. That's what they've told me. >> Okay. Well, it does not happen in Victoria. I can tell you that now. >> Yeah. Some Well, they're trying to change it in Queensland. There's been a

1:16:07 lot of um legislation being changed in Queensland because they want lived experience and a lot of the lived experiences have been denied blue cards. >> So with with that there there is in Victoria there's a fiveyear if you if you apply for a working with children's and you're not successful you have to wait five years to get before you can reapply. >> Is that three years in Queensland? Is it? >> Yeah. But it used to be before two um before 2022 it was 2 years but now it's three. >> So I did I I did have a negative notice from 2021 and they lifted it and they told me within 5 days I'd have it >> for it. Yeah. >> Okay. That okay that's beautiful for

1:16:52 Queensland. It's not the case for Victoria. Not at all. Very. So in Queensland, I've seen on there you can actually there's a a box that is like to apply for job ready. So a job you can apply to be job ready for it. So you

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